Windows 10: I have been getting an error message when opening up certain games "The following...

I've been having this error for a while now, but it's only affected two applications and others have had the same issue. I've tried several ways to resolve this issue already, but no success. I've tried installing visual c++ redistributable, but I'm unable to. The uninstaller runs briefly only in task manager before disappearing. The same thing happens when trying to run the installer VC_redist.x64, it only appears in task manager briefly before disappearing without having a window pop up. I have successfully uninstalled c++ using Revo Uninstaller, but after uninstalling all c++ versions, I st

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I keep getting not responding messages

This may be an isolated case whenever you play this certain game on Facebook. We suggest you to optimize your browser to boost its performance. To give you the steps on how to optimize a browser, kindly answer the follow up questions below:

• What type of browser and its version are you using?
• Aside from getting this message while playing Hearts Plus game on Facebook, does this message appear when you try to play other games on Facebook?

Looking forward for your response.

 

i just downloaded a game and it will open and shut automatically

Hi john,

For a better clarity on the issue, please answer the below questions;

• Please specify the game you are having issue with?
• Are you getting any error messages while opening the game?
• Also, did you download the game from windows Store?

For workaround, I would suggest you to follow the below steps and see if the issue can be resolved.

• Type Troubleshooting in the search next to start on the desktop.
  
• Click on View All on left side and select Windows Store Apps.
• Follow the onscreen instructions.

Get back to us for further assistance, we will be glad to help you.

 

Artifex Mundi games crashing on opening

Hi,

Thank you for posting your query in Microsoft Community.

For better assistance, please share the information:

• Which is the game that you are not able to play on the computer? Is the issue specific to this game?
• Do you get any error message?
• Is the issue particular to Artiflex Mundi games or all games?

I suggest you to run the Windows Store Apps troubleshooter by following the steps provided below:

• 
  Type “Troubleshooting” in the search box and press Enter.
  
• 
  Click on ‘View All’ on the top left pane.
  
• 
  Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.
  

Hope this helps. Get back to us with the status for further assistance.