Windows 10: I have been getting crashes ranging from either the blue screen of death or both my...

Discus and support I have been getting crashes ranging from either the blue screen of death or both my... in Windows 10 Gaming to solve the problem; I have the dump file and my msinfo here I have tried factory resetting my pc along with updating my drivers as well and eventually i keep running into... Discussion in 'Windows 10 Gaming' started by Metta241, Oct 18, 2023.

  1. Metta241 Win User

    I have been getting crashes ranging from either the blue screen of death or both my...


    I have the dump file and my msinfo here I have tried factory resetting my pc along with updating my drivers as well and eventually i keep running into this error.https://1drv.ms/f/s!Akw9fBgbybloimua1tk0uGOk4J8K?e=pmGkM3

    :)
     
    Metta241, Oct 18, 2023
    #1
  2. Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors


    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Oct 18, 2023
    #2
  3. Law-II Win User
    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Oct 18, 2023
    #3
  4. John Sarc Win User

    I have been getting crashes ranging from either the blue screen of death or both my...

    Blue Screen of Death

    We appreciate the information.

    To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
    Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

    Regards.
     
    John Sarc, Oct 18, 2023
    #4
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