Windows 10: I have blue screen error Windows 11 ntkrnlmp.exe

My laptop has "Blue screen of death" error and resets itself continuously then randomly returns to normal, the error keeps repeating like that, does anyone has the same problem and have a solution? Thanks first!This is what my laptop's error is described when I read the dump file 012523-9171-01.dmp using Windows debugging tools:STACK_TEXT: fffffe86`c1dfa818 fffff800`80c302da : 00000000`00000074 00000000`00000002 fffffe86`c1dfa900 00000000`00000002 : nt!KeBugCheckEx fffffe86`c1dfa820 fffff800`80754295 : ffffa60e`a9ae3080 ffffa60e`a9ae3080 fffff800`80c2fa40 00000000`00000002 : nt!C

:)

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Troubleshoot blue screen errors - Microsoft Support

Please get back to us with updated status, we will be happy to assist you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue screen error - SYSTEM_SERVICE_EXCEPTION

Hi,

Blue screen errors usually occur due to system file corruption and outdated drivers. For us to provide an effective solution, we would need you to answer the following questions:

• Which build of Windows 10 is currently installed on your computer?
• What changes have you made to the device before you encountered these errors?

In the meantime, we suggest performing the steps available in this link. It serves as a guide on how
to troubleshoot blue screen errors in Windows 10.

We're looking forward to your response.