Windows 10: I have bought an app and am unable to install from the store.

Discus and support I have bought an app and am unable to install from the store. in Windows 10 Gaming to solve the problem; I have bought standard Minecraft from the Microsoft store and my account recognizes that i own the game but when i go to install it on my windows 10... Discussion in 'Windows 10 Gaming' started by SerotoninGoblin, Jun 20, 2020.

  1. I have bought an app and am unable to install from the store.


    I have bought standard Minecraft from the Microsoft store and my account recognizes that i own the game but when i go to install it on my windows 10 laptop i cant get my device to come up as available. I've checked system requirements, updates, settings that i understand and google but for the life of me cannot download this game.

    Any advice would be appreciated,

    Wish it was still as easy as copy and pasting the Mojang version as a file from my mates USB in year 8.

    :)
     
    SerotoninGoblin, Jun 20, 2020
    #1

  2. Unable to install Apps downloaded from Windows Store

    Hi, Vinesh.

    Thank you for posting your query in Microsoft Community.
    I understand your concern, and we in Community will try to help you in the best possible way.



    I suggest that you perform the steps mentioned below and check if the issue occurs.



    Step 1: Run App Troubleshooter.

    Note: The troubleshooter automatically fixes some issues that might prevent your apps from running, including suboptimal screen resolution and incorrect security or account settings.

    • Type “Troubleshooting” in the search box and press Enter.
    • Click on ‘View All’ on the top left pane.
    • Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.

    Step 2:

    If the issue persist, I would suggest that you un-install and re-install the app from Windows Store.



    Note: Exit store when trying to re-install the app.

    Hope this information helps and let us know the status of the issue we will be glad to help you further.
     
    Vanessa Sohtun, Jun 20, 2020
    #2
  3. Unable to install apps from Windows 10 Store

    I'm unable to install / update / repair any app from Win10 Store.
    I couldn't find any solutions, hence posting here.

    This keeps happening despite repeatedly resetting Windows.
    Once I reset my PC, Store seems to work for about 1~2 days and then starts showing the following error msg:

    [Image of error msg while installing any app through Windows 10 Store]

    I followed what Microsoft suggested:

    1. reset Windows 10 Store app through cmd and gui [both failed I have bought an app and am unable to install from the store. :(]
    2. almost every link suggested by Google (windows 10 store not working - Google-Suche)
    3. Also contacted Microsoft Support as a last resort, but to no avail.

    Lastly, I thought this was because of my University's restrictions on Win 10 education; however, other PCs & laptops [with same version of OS] don't seem to have this problem.

    It is able to update Windows apps like Microsoft Office 360 and other system apps distributed through Win10 Store.

    Has anyone else faced this problem before in any dist. of Windows 10? Did you find any solutions?

    PC config details:

    • Alienware Aurora R7
    • Win10 Education V1809
    • Intel Core i7-8700K @3.70 GHz
    • 32 G installed RAM
    • Nvidia GTX 1080Ti
     
    user5229506, Jun 20, 2020
    #3
  4. I have bought an app and am unable to install from the store.

    unable to download/install apps from store

    To further assist you on the issue with installing apps from the Windows Store, we'd like to ask a few questions:

    • Does your computer have the most recent update for Windows 10?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you try the steps shared by Triw on this

    thread
    which seemed to help a lot of users who were experiencing issues with installing apps from the Store.

    We look forward to your response.
     
    Angela Pun, Jun 20, 2020
    #4
Thema:

I have bought an app and am unable to install from the store.

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