Windows 10: I have connected the HP rechargeable pen to my HP Zbook Firefly G11 14" laptop but it does...

I have connected the HP rechargeable pen to my HP Zbook Firefly G11 14" laptop but it does not recognise the pen when trying to use it on the screen

:)

 

HP Rechargeable MPP2.0 Tilt Pen can't pair.

Hi



Welcome to Microsoft community.

I know you're having trouble pairing your HP Rechargeable MPP2.0 Tilt Pen with your HP Pavilion laptop. Here are a few steps you can follow to troubleshoot this issue:

1. Check Pen Compatibility: Ensure that the pen is compatible with your HP Pavilion laptop. Not all HP laptops support all HP pens. You can check this information on the HP website or in your laptop's manual.
   
2. Charge the Pen: Make sure the pen is fully charged. The pen might not be discoverable if the battery is low or depleted.
   
3. Reset the Pen: There should be a small reset button on the pen. You might need a paperclip or something similar to press it. Hold the button down for about 5-7 seconds, then release it. The LED on the pen should flash, indicating it's in pairing mode.
   
4. Check Bluetooth: Ensure that Bluetooth is turned on in your laptop. You can check this by going to Settings > Devices > Bluetooth & other devices. If Bluetooth is off, turn it on.
   
5. Add the Pen: In the same Bluetooth settings, click on "+ Add Bluetooth or other device", then "Bluetooth". Your laptop should start searching for available devices. Your pen should appear in the list if it's in pairing mode.
   
6. Update Bluetooth Driver: If the pen still doesn't appear, you might need to update your Bluetooth driver. You can do this via the Device Manager. Open it, expand the "Bluetooth" category, right-click your Bluetooth device, and choose "Update driver".
   

Let me know if you need further assistance.



Best regards

Derrick Qian | Microsoft Community Support Specialist

 

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HP Rechargeable MPP2.0 Tilt Pen can't pair.

I have a Laptop HP Pavilion and I'm trying pair a HP Rechargeable MPP2.0 Tilt Pen, but Windows 11 is not shows in the option Bluetooth this device. What can I do?

* Changed to a question