Windows 10: I have DELLS Alienware. Since updating Windows I have lost my Windows keep, doesn't work,...

I upgraded to Windows 11. Since then, my Windows key on Keyboard no longer functions and my Alienware backlighting system has ceased to operate.

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Alienware (Dell) BIOS update

Denis @Try3

I have started a thread here to try to better explain and not clog up Site Bugs.

Site Bugs and Suggestions [4]

Normally, since I've had this machine, about 3 1/2 years, BIOS updates are shown to me as part of the Alienware Update app or if I go to Dell Support and put in my Support number. I then download the .exe shown for the update, just like any other Dell update. When I run the executable, it does a restart and as you say goes thru a very verbose update process, all steps being display in the BIOS update screen. Then normal restart and all comes up normal.

That is the normal way I have been doing it for years. This time, when I did a check for updates, the WHQL BIOS (firmware) had already been installed by WU (not me) and was waiting for a restart. I had few choices. I did the restart. It started the BIOS update process but the verbose messaging was not there, just the message "Updating system files" or something like that. It did the update, did a restart and all came up normally.

What I am trying to explain is this update thru WU from BIOS version 1.0.22 to version 1.0.23 went thru perfectly from all I can see: (Your batch file)





From BIOS:





System Information:





From Device Manager:





This is normal for me, it takes a while to get the info updated here. Couple of weeks it will say 1.0.23.

What's real is your .bat, the BIOS pic, and System Info.

Now to the question. I saw all the links you provided. I've been to all of them before. When I go to Dell Support, enter my Service Tag Number, scroll down the Drivers section, I get this as the most current.





Obviously not so. And I cannot find any reference anywhere on the 'net to version 1.0.23.

That is why I asked @firebird if he had any other info since it appeared he had access to info I do not:

Site Bugs and Suggestions [4]

 

Scanner doesn´t work anymore after last Windows 10 update

As many people on the internet already are discussing, their scanner doesn´t work anymore after the last Windows update. But there seem to be no solution.

My Scanner starts making noises, as usual, and then i get error messages: "Communication with the scanner is not possible"
or this




Is there a workaround for that?