Windows 10: I have driver issues for 3 unknown devices on my NEW PC, that I need help to resolve?

Hi there,I have 3 unknown devices under other devices in Device Manager, I've tried updating all of them to no avail, Windows 11 Home keeps saying 'Windows was unable to install your Unknown Device'.I have tried drivers from ASUS and AMD support sites with no luck.These are the hardware ID codes: ACPI\VEN_AMDI&DEV_F031ACPI\VEN_AMDI&DEV_0101ACPI\VEN_AMDI&DEV_0052It's a New PC build, I would like to sort these issues out if possible... the PC is working fine otherwise.Specs are as follows:ROG Strix B650-A Gaming WIFI motherboard, AMD Ryzen 7 7800X3D 8-Co

:)

 

Unknown device does not have a driver installed

Hi Terry,






To help resolve your issue, we
suggest you to run the Hardware and devices troubleshooter. Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected
to your PC is installed correctly. To do so, follow these steps:

• 
  Type
  Troubleshooting in the search bar.
  
• 
  Select Troubleshooting.
  
• 
  Select View
  all on the top left corner.
  
• 
  Click on Hardware
  and devices.
  
• 
  Follow the on-screen instructions.
  

Let us know how it goes.

 

Unknown Device Issue

Hi,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

We understand how you feel about the situation. We're sorry for the trouble.

Method 1: Hardware Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with Hardware and Devices. I would suggest you to run this troubleshooter to check if the issue is with your Devices.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the
  View all option on the left panel
• Run the Hardware and Devices

Method 2:I suggest you to login to safe mode and check if the issue still persists. This is to isolate the issue of the graphics driver.

To enter into Safe Mode in Windows 10, follow the steps given below.

• Restart your PC.
• Press Shift + F8 before the Windows logo appears.
• Click See Advanced Repair Options.
• Click Troubleshoot.
• Click Advanced Options.
• Click Windows Startup Settings.
• Click Restart.

You then see a list where you can choose Safe Mode.

If the issue still persists then I would suggest you to contact the respective manufacturer.

Hope this information is helpful. Reply with necessary information and we will be happy to help you further

 

X800 GTO2 = Unknown Device

I flashed the BIOS on my X800 GTO2 last night and it is listed in the Device Manager as an Unknown Device. Is this normal?