Windows 10: I have Event13:nvlddmkm.sys non stop when launching a consuming game

It's been 3 weeks since i got black screen when launching games that are consuming like fortnite ark etc . But games like darkest dungeon works just fine with occasional black screens every six hours or so . I've got perma event 13 in my log event and in this three weeks i tested RAMmemtest86, GPU, CPU and they all work fine, no corrupt windows filesfc/scannow,Disk Restore... I used DDU, reinstalled windows from scratch and it still didnt resolve my problem.I have a I9-9900K and a RTX 2060 .I dont have minidump file the last one i got was from 02/11/2023 and it was about the nvlddmkm.sys i

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Display Driver nvlddmkm Stopped Responding While Gaming, Can't Find Source

Hi Prince of Chibi,

Welcome to Microsoft Community.

To resolve the "Display Driver nvlddmkm Stopped Responding While Gaming" issue, try the following steps:

1. Update the GPU drivers to the latest version from the manufacturer's website.
   
2. Update the motherboard chipset drivers to the latest version.
   
3. Check the power supply unit (PSU) and ensure it is providing enough power to the GPU.
   
4. Run a stress test on the GPU using tools such as FurMark to check for overheating or other issues with the GPU.
   
5. Check the temperature of the GPU while playing games and ensure it is not overheating. If necessary, clean the GPU's fan and heatsink.
   
6. If the issue persists, try removing and reseating the GPU, as well as testing it in another slot.
   
7. If the issue is still not resolved, consider replacing the GPU or reaching out to the manufacturer for further support.
   

If you have any questions, please don't hesitate to let me know.

Best Regards,

| Microsoft Community Support Specialist

 

Launching games

Hi Wesley,

Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
information. Please answer the following:

• What build and version of Windows 10 are you using?
• Are you getting an error message when launching the game?
• Have you made any changes to the settings or installed updates prior to this issue?
• What troubleshooting steps have you tried so far?
• What specific games are you having issues with?

We will wait for your response.

 

Getting nvlddmkm error in event viewer, game crashing

Hi,

I've been getting nvlddmkm errors in event viewer every time I play the game Outlast 2 which was just released. I'm using Lenovo IdeaPad laptop, while not high specs, it can run the game at 60fps at mid-high settings with no problem so I highly doubt that it's not meeting minimum requirements. Gonna keep it point form for easy read.

Symptoms:

• Within 1-10min of gameplay, game would freeze for a few seconds then throw a "Outlast 2 has stopped working" Windows error
• Few seconds after clicking "close program" in the error, it would throw a "Rendering thread exception - fatal error"
• After closing that, it would finally throw a Microsoft Visual C++ runtime error "RUNTIME ERROR! R6025 -pure virtual function call"
• In event viewer, I get about 16 or so error events, "The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer" (screenshot)
• Also get a warning event in event viewer usually on top of error events, "Display driver nvlddmkm stopped responding and has successfully recovered"
• Only game crashes, windows not affected

Specs:

• Windows 10 64-bit with anniversary update, no creators edition
• i7-4700MQ
• 8GB RAM
• Nvidia GT750M Optimus, latest driver as of this post which is 383.22

Things already tried:

• Absolute minimum graphic settings in-game + windowed mode
• Disable hibernate/quick start in power options and restart computer
• Use DDU-safe mode to uninstall everything Nvidia related, then manually download 383.22 and reinstall it, didn't install GeForce Experience or PhysX
• Use DDU-safe mode to uninstall everything Nvidia related, then manually download 368.81 to roll back, didn't install GeForce Experience or PhysX
• Power options -> PCI Express -> maximum power settings
• Power options -> processor power management -> max processor state -> change to 99% instead of 100%
• sfc scannow in CMD (no errors)
• DISM checkhealth in CMD (no errors)
• Adding TDRDelay registry key and set it to 10
• Whitelist entire game directory in Windows Defender
• Create new windows user account and launch game from that account
• Force game to use integrated Intel HD graphics -> this would prevent any crash, but obviously be unplayable at like 5fps. So this means it's something wrong with Nvidia drivers, and not my computer?

I even chatted with service rep from Nvidia, they're out of ideas too and told me "check with Lenovo", lol.

Does anyone have any other ideas?