Windows 10: I have experienced 2 BSODs over two days while playing FFXIV.

Discus and support I have experienced 2 BSODs over two days while playing FFXIV. in Windows 10 Drivers and Hardware to solve the problem; Included here are the dump files for both occasions. I have no idea how to solve these... Discussion in 'Windows 10 Drivers and Hardware' started by RaiRyeRie, Dec 10, 2021.

  1. RaiRyeRie Win User

    I have experienced 2 BSODs over two days while playing FFXIV.


    Included here are the dump files for both occasions. I have no idea how to solve these problems.https://drive.google.com/drive/folders/1RsQcZpQp31u_R-UsY0t_fKiGC35PnJ2m?usp=sharing

    :)
     
    RaiRyeRie, Dec 10, 2021
    #1
  2. dp343 Win User

    Computer frequently crashing/BSOD when playing FFXIV

    Hi, I've been having some problems playing FFXIV with my computer. After playing for 10-15 minutes, the computer will crash with a BSOD, and each time it has listed different errors, although frequently the cause has been listed as either ntoskrnl.exe or
    ntkrnlmp.exe. The methods that I have tried are:

    -Updated Windows and all drivers. Game still crashed after updates.

    -Memtest86+. No corrupt memory indicated.

    -sfc /scannow in Command Prompt. No problems there.

    -chkdsk /r C: in Command Prompt. No problems there.

    -Checked hardware temperatures. Temperatures nominal.

    -Tried driver verifier. I found one program (ScpVBus.exe) that was listed as causing some of the crashes. I removed that but still receive crashes.

    I'll post links to the mini dumps and my system configuration below. Thanks in advance for any posts or advice given.

    https://drive.google.com/open?id=0B1EeBPr6ZBFJTHdObDNUcGtzdWs

    https://drive.google.com/open?id=0B1EeBPr6ZBFJVVNaYUJLOWpQcHM
     
    dp343, Dec 10, 2021
    #2
  3. In reference to experiencing random BSOD screens with random error codes.

    Hi, so from past 20 days, I have been experiencing random BSOD while either browsing internet, or playing games. Firstly
    this occurred after the insider's update I got 20 days ago; At that time, I experienced a green screen, with some error code, which I couldn't note, since you know, AUTOMATIC RESTART !!! But then
    from past 2 days, the BSOD occurrences has been very frequent, like 30 minutes or so.

    Some of the BSODs that I have experienced are, as follows-

    1. CRITICAL_PROCESS_DIED - while browsing, on the internet, &
    2. SYSTEM_SERVICE_EXCEPTION - during playing games on citra emulator.

    Since, my overall windows bootup time, and core system functionalities are intact (BTW,
    I also ran diagnostics and it states NO system or memory errors), I
    would like to get immediate assistance over this matter, since now my system is just throwing random BSOD at any time.

    BTW, I have never experienced BSOD before the last insider's update in June.

    My system is DELL Inspiron 7572.

    Please assist, Thanks !!
     
    Shivam_Tewari.V1.0, Dec 10, 2021
    #3
  4. I have experienced 2 BSODs over two days while playing FFXIV.

    BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    Troubleshoot blue screen errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Dec 10, 2021
    #4
Thema:

I have experienced 2 BSODs over two days while playing FFXIV.

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