Windows 10: I have forgotten my pin and neither the forgotten pin option or the use password option appear.

I usually sign in using the fingerprint scanner, but just now, my computer told me I needed my pin to log in, but I have forgotten my pin.I tried signing in differently but I can’t choose to use my password, and the “I have forgotten my pin” button does not appear.I don’t know if this is intentional or if it is a bug, but if anybody has had this problem or knows how to fix it or to log in anyways, I would appreciate the help.

:)

 

forgotten pin

Hi,

I'm going around in circles here.

I want to download Windows Draw.

I'm asked for my PIN - I have absolutely no memory of ever setting a PIN.

I click on "I have forgotten my PIN"

I'm asked to sign In, but I am already signed in.

My contact phone number has changed so that won't work.

I go to the site suggested;

I'm asked for my PIN - I have absolutely no memory of ever setting a PIN.

I click on "I have forgotten my PIN"

I'm asked for details of my age etc.

An automated response come back saying I haven't provided the right data!

I still want to download Windows Draw.

Argghhhhh

 

Forgotten PIN

Hi sumit,

I have only my outllook account linked to my laptop.

I’m not sure if you understand the issue. I’ve forgotten the PIN we enter when we turn on our laptop. Previously there was option to forgot password but then the recovery phone number provided was no longer in use. So i changed the security email and waited 30 days. Now after 30 days, when I tried to reset the password it says too much wrong attempts and there is no option of forgot password and sign in options. I’m afraid to put in any guess pin. I’m afraid it will lock and all my data inside would be locked as well.

Any help?

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume