Windows 10: I have forgotten my pin but I'm not getting the email to get into my computer

I have forgotten my pin on my brand new computer so I click the "I forgot my PIN" button and have gone through the process of logging into my Microsoft account, trying to get an email to unlock my computer. I have done this multiple times on multiple days on different networks but still am yet to receive an email.Can somebody please help.

:)

 

forgotten pin

Hi,

I'm going around in circles here.

I want to download Windows Draw.

I'm asked for my PIN - I have absolutely no memory of ever setting a PIN.

I click on "I have forgotten my PIN"

I'm asked to sign In, but I am already signed in.

My contact phone number has changed so that won't work.

I go to the site suggested;

I'm asked for my PIN - I have absolutely no memory of ever setting a PIN.

I click on "I have forgotten my PIN"

I'm asked for details of my age etc.

An automated response come back saying I haven't provided the right data!

I still want to download Windows Draw.

Argghhhhh

 

SYNCING EMAILS AND FINDING LOST PIN NUMBER

I cant get my emails to sync because ive lost my 2 step pin number and my windows password doesn't seem to work,but my Microsoft passwords work ok .Any suggestions ?

 

forgotten pin

Hi LindsayHolland

Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

You can't recover forgotten PIN. You will need to reset it.

Reboot you computer and when you reach your Lock screen where you need to input your PIN, click "I forgot my PIN". Follow the online directions to Reset your PIN.

Do let me know if you require any further help on this. Will be glad to help you.