Windows 10: I have gone to the help center to fix a problem when the agent sent me a go.microsoft.com link.

So he sent me a scam link, i downloaded what was in there but I didn't run the app, a microsoft agent tried to scam me? Is this normal Or what? Am i in danger by downloading it but still not running the app? I deleted it after I really want to know if he was ACTUALLY trying to scam me, as I know go.microsoft.com links are scams. He also didn't use grammar, and always used this : smiley face with a space between it. I really need answers. Was the trying to scam me? Am i in danger?Sorry for the edit: He first told me to open and close Powershell to install Microsoft store My problem was tha

:)

 

Is Microsoft Keyboard and Mouse center needed for Win10?

Hi,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused and will assist you.

I suggest you to follow the steps below and check if it helps:

Step 1: Run Hardware Troubleshooter.

• 
  Press Windows + C.
  
• 
  Type Troubleshooting and click on it.
  
• 
  On the left pane click on View all.
  
• 
  From the list click on Hardware troubleshooter.
  
• 
  Follow on screen instructions to complete.
  

Hardware troubleshooter will detect minor issues and try to fix them, automatically.

Step 2: Install the Microsoft Mouse and Keyboard center in compatibility mode with Windows 8.

Download Microsoft Mouse and Keyboard center
from link below.

http://www.microsoft.com/hardware/en-us/p/sculpt-ergonomic-desktop#support

Refer (Make older programs compatible with this version of Windows)

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

Note: This link also applies to Windows 10.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

desktop agent tray error message in windows 10

I tried the following suggestion. When I got to step 4, the list provided no checkmarks to uncheck and the icon for Desktop Agent Tray was a checkmark in a yellow circle. nothing happened when I clicked on the yellow circle with the checkmark. the title
on the list was Desktop Agent Tray(2) Clicking on the title opened a title beneath the Desktop Agent Tray (2) which did not have the (2)

the publisher of both titles was CenturyLink Inc and the status for the entry with the (2) was enabled and the status of the other entry was blank. Changing the status to disabled did nothing. the Start up impact was listed as high. There was another
entry under the two Desktop Agent Tray titles There was an icon then Dw20 with a high start up impact. No where was there a place to uncheck or delete. So far the box which lists the error disappears and there seems to be no problem. I just wonder why
it is there,



Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

Desktop Tray Agent is a program used by Qwest to update their installer when setting up DSL (Digital Subscribers Line) based connections to computers. I suggest you to follow the steps below and check for the status:

• Press Windows key + R, type msconfig.
• Go to Startup tab.
• Click on Open Task Manager.
• Uncheck Desktop Agent Tray from the list.
• Click on Apply and OK.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

HELP! Microsoft-Fix It isn't compatible with win10!!

Hi,

Thank you for posting in Microsoft Community.

Follow the Steps below and check if that helps.

Run the Update Troubleshooter on the computer.

Windows 10 has a built-in troubleshooter to check and fix issues with Update. I would suggest you to run this troubleshooter to check if the issue is with your Windows update.

Refer these steps:

1. Press
Windows key + X, select Control panel.

2. Change the
view by option on the top right to Large icons.

3. Click on
Troubleshooting and click on the view all option on the left panel.

4. Run the
Windows Update troubleshooter.

5. Restart the system and check if the issue is resolved.

If you want to run the Windows 8.1 Fixit in Windows 10. Follow the steps as work around check if that helps.

• Open Internet Explorer and Press F12 key.
• Select Emulation tab Under user agent string drop down select Internet explorer 10.
• Run the Fixit.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.



Thanks