Windows 10: I have HP Spectre x360 - 13-w011tu. My touchscreen stopped working suddenly

Discus and support I have HP Spectre x360 - 13-w011tu. My touchscreen stopped working suddenly in Windows 10 Gaming to solve the problem; I have HP Spectre x360 - 13-w011tu. My touchscreen stopped working suddenly. I reinstalled my windows 10 but now the system says that touchscreen is... Discussion in 'Windows 10 Gaming' started by Muhammad Tayyab Ijaz, Sep 8, 2023.

  1. MUHAMMAD TAYYAB IJAZ
    Muhammad Tayyab Ijaz Win User

    I have HP Spectre x360 - 13-w011tu. My touchscreen stopped working suddenly


    I have HP Spectre x360 - 13-w011tu. My touchscreen stopped working suddenly. I reinstalled my windows 10 but now the system says that touchscreen is not availible on this device. No touchscreen drivers were installed either.

    :)
     
    Muhammad Tayyab Ijaz, Sep 8, 2023
    #1
  2. DAVEM121
    DaveM121 Win User

    HP Spectre x360 Touchscreen

    Hi Insane Merak, click the link below to go to the HP support page for your Device

    There are a number of updates for your Touchscreen firmware, that I feel you should install - they are in the firmware section on that page:

    https://support.hp.com/us-en/drivers/selfservic...
     
    DaveM121, Sep 8, 2023
    #2
  3. MARSHALLHUNT25
    MarshallHunt25 Win User
    HP x360 Spectre Windows Hello No Longer Working

    Thanks for the suggestion. For reference (for people coming after me trying to find a solution), the steps Lee is suggesting are as follows:

    • Device Security > Security Processor Details > Security Processor Troubleshooting > Clear TPM
    Appreciate the help, Lee, but resetting the TPM using the process above didn't work. All it did was make me reset my PIN and sign in again via my Microsoft account. As I mentioned in my initial post, I have an HP Spectre
    x360 Convertible 13-ae0xx, so I've been using the drivers found here:

    https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-ae000-x360-convertible-pc/16779579

    Also as I mentioned, the latest drivers are installed - that's always my first go-to solution (other than turning it off and on again! I have HP Spectre x360 - 13-w011tu. My touchscreen stopped working suddenly :) ).

    Any other suggestions?
     
    MarshallHunt25, Sep 8, 2023
    #3
  4. WMGUSTOFER
    Wmgustofer Win User

    I have HP Spectre x360 - 13-w011tu. My touchscreen stopped working suddenly

    Touchscreen sensitivity using stylus with HP Spectre x360 running Windows 10

    I just purchased the HP Spectre 13" x360 - installed with Windows 10. I also purchased the Dell Active Stylus hoping it would work with the HP touchscreen, but no such luck. It is recognized and paired with the Spectre's Bluetooth, and the pen's button
    will activate Notes, but the tip of the pen does not engage with the screen.

    Is this likely a Window's 10 issue? Any chance it will eventually work?
     
    Wmgustofer, Sep 8, 2023
    #4
Thema:

I have HP Spectre x360 - 13-w011tu. My touchscreen stopped working suddenly

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