Windows 10: I have installed Trusteer on Edge with Windows 11. Arrow turns green for all sights except...

Discus and support I have installed Trusteer on Edge with Windows 11. Arrow turns green for all sights except... in Windows 10 Software and Apps to solve the problem; I have been using Trusteer successfully for years but my new Windows 11 PC will not allow me to protect Scotiabank sign in site and turn the grey arrow... Discussion in 'Windows 10 Software and Apps' started by D MacV, Apr 2, 2025.

  1. D MACV
    D MacV Win User

    I have installed Trusteer on Edge with Windows 11. Arrow turns green for all sights except...


    I have been using Trusteer successfully for years but my new Windows 11 PC will not allow me to protect Scotiabank sign in site and turn the grey arrow to green. Trusteer works on all other sights on Edge. I tried to use Chrome but it does not even recognize Trusteer as an extension to be installed.How do I get Trusteer to protect Scotiabank and turn the arrow green?

    :)
     
    D MacV, Apr 2, 2025
    #1
  2. MIKE8
    Mike8 Win User

    IBM Trusteer - Rapport (not supported in Edge)


    If you use Rapport, which usually is a suggestion by some banks for online banking including HSBC, please note that Microsoft Edge is not supported. Comment from IBM Trusteer support below:
    Thank you for contacting Trusteer Technical Support.
    ****************************************************************************************
    Please be advised that Edge browser is currently not supported by Rapport.

    For a list of currently supported browsers, click here:
    http://www.trusteer.com/support/supported-platforms

    Rapport cannot protect web sessions performed in unsupported browsers and its icon will not appear in these browsers.

    Support for additional browsers may be incorporated in future releases of Rapport, but unfortunately there are no immediate plans of this kind.
    *******************************************************************************

    However, IE11 is still available in Windows 10
    /Programmes/Windows Accessories folder.

    M
     
    Mike8, Apr 2, 2025
    #2
  3. _2GATEKEEPER
    _2Gatekeeper Win User
    Will Trusteer Rapport on work on Microsoft Edge in Windows 10?

    So when I look in Control Panel... Programs & Features, Trusteer shows up, but the icon for it in the list has a greyed-out look and a little 'x' on it. I got it to install, but as someone has pointed out above, it doesn't seem to be configured for Edge yet,
    only for IE 11, and I have no way of knowing to what extent IE 11 and Edge interact via dynamic link libraries or whatever, at the level where Trusteer operates. It seems the answer is to use IE 11 for sites you want to protect, and await further developments...
     
    _2Gatekeeper, Apr 2, 2025
    #3
  4. DIERCKSNEDDON
    diercksneddon Win User

    I have installed Trusteer on Edge with Windows 11. Arrow turns green for all sights except...

    Will Trusteer Rapport on work on Microsoft Edge in Windows 10?

    It will work on Windows 10, ie displays console but it is not yet configured for Microsoft Edge. See list of browsers here https://www.trusteer.com/support/supported-platforms
     
    diercksneddon, Apr 2, 2025
    #4
Thema:

I have installed Trusteer on Edge with Windows 11. Arrow turns green for all sights except...

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