Windows 10: I have just purchased an HP Laptop. All keyboard keys are functioning except for the letter...

I have just purchased an HP Laptop. All keyboard keys are functioning except for the letter keys. How do I resolve this issue. Please help.

:)

 

Laptop keyboard letters not functioning

Hi

I need help. My laptop letter keys doesn't work after my headphone fallen into it itry to press anything on it because I think it's just a key locked, after few minutes pressing letters key function back, then few minutes it's stop working again I try to
put an external keyboard and it's looks like the same external keyboard letter keys doesn't working

After hours of checking I recognize that in my task manager disk is 100%. I tried to restart my laptop and it's nothing change. Still the same problem

Sometime my keyboard letter key functioning but most times it does not

 

Keyboard not working

I have hp envy laptop with touchscreen. I never used the touchscreen keyboard until i had problems with keyboard on the laptop couple hours ago. Some of the Keys werent working at all, some would type numbers or incorrect letters or type commas after each letter. I tried adding and changing languages, and restoring system. Now, the laptop keyboard including function keys and the mouse doesnt work at all. When i go into control panel under keyboard- typing the only option listed is for touchscreen. Not sure if i somehow manged to disengage the main keyboard and mouse. Please help!

 

When numlock is on, my desktop keyboard types numbers instead of letters

Hello Vicky,

Please help us with the below information to help you better.

• What is the make and model of your laptop?

This issue might occur if function key in the keyboard is enabled. So as an initial steps, I suggest you to check for the function key in the key board and make sure that it is not enabled.

If the issue still persists you can run Hardware troubleshooter and check if it helps.

Suggest you to follow the steps below and run the
Hardware and Device troubleshooter and check if it helps.

• Type “Troubleshooting” on the search bar.
• Click on troubleshooting, then click on “Hardware and sound”.
• Under Hardware and sound, click on “hardware and devices”.
• A pop-up will appear, click on the “Next" button and your hardware troubleshooting will start.

Please do let us know if you need further assistance, we’ll be glad to assist you.