Windows 10: I HAVE LOST SOME OF MY WINDOWS 11 PRO "DRIVERS". IT WILL NOT LET ME DO A FACTORY RESET??????

I TRIED TO DOWNLOAD AN APP AND THEN I LOST SOME OF MY WINDOWS 11 PRO DRIVERS AND WHATEVER ELSE. I TRIED TO TAKE IT BACK TO FACTORY SETTINGS AND IT KEEPS SAYING THERE WAS AN ISSUE AND IT COULD NOT DO IT, THEN IT SAYS NOTHING WAS CHANGED. I AM SO MAD & UPSET. EVEN MICROSOFT TRIED TO RE-INSTALL WINDOWS 11 PRO AND IT WOULD NOT DO IT THEN EITHER. OH PLEASE, CAN SOMEONE EXPLAIN TO ME HOW TO FIX THIS, PLEASETHANK YOU

:)

 

Factory Reset for Surface Pro 3

My first post, so be gentle!
Just got an oldish Surface Pro 3 and I would like to do a 'factory reset'

I'm trying to add an attachment




If I have uploaded the disk management image correctly, there seem to be more partitions than I was expecting!
Would anyone like to suggest what the previous owner(s) have done?
Also where (which partition) , and how would I go about a factory reset.

Please let me know if this post is in the wrong area and if I've broken any rules or conventions.
Cheers
Jack

 

Lost Windows 10 Pro After Factory Reset

Hi,

Thank you for bringing up your query on Microsoft Community.

I understand the inconvenience caused, now that you have me with you let me take care of this.

I would like to inform you that, selecting Restore factory settings:

• 
  Reinstalls the version of Windows that your PC came with (either Windows 8 or Windows 8.1) and removes your personal files.
  
• 
  Removes apps and drivers you installed.
  
• 
  Removes changes you made to settings.
  
• 
  Reinstalls any apps your PC manufacturer installed on your PC.
  

I suggest you to refer to the following article and check if it helps,

Upgrading Windows 10 Home to Windows 10 Pro

Upgrade Windows Home to Windows Pro - Microsoft Support

Hope it helps

Kindly let us know if you need any further assistance. We are happy to assist you.

 

SURFACE PRO 3 RESET TO FACTORY DEFAULTS PROBLEM

The camera caused a system freeze every time it was activated so I thought why not restore.

• I attempted to reset my Surface Pro 3 to Factory defaults.
• The Surface Pro made it to 1% then crashed.
• Now it is in a reboot loop.

I have tried several times and now it gives an "Unable to reset your PC. A required drive partition is missing" error.

Do you have any suggestions on how to make it work again?