Windows 10: I have my airpods on but the bluetooth connection is not showing the name of my airpods to...

I wanted to connect my airpods to the laptop and whenn i clicked on add a new bluetooth device it does not show the name of my airpods. I restarted my laptop multiple times but it did not work. I clicked on the trubleshoot options for help but it did not work.

:)

 

Airpods bluethooth on Windows 10

Hello everyone,

I'm trying to connect my Airpods to my laptop(Windows 10).
I'm enter to the Bluetooth settings, turn the bluetooth on, and press the icon "Add bluetooth or other device".

the system show that she search for device, but don't find the airpods!
I will emphasize that the airpods turn on, and work greate with my iphone.

what can i do?

Thank's!

 

Airpods connecting but no audio or really choppy

Hi

Welcome to Microsoft community.

Here are some troubleshooting steps to try if your AirPods Pro are connecting but you're experiencing no audio or very choppy audio:

1. Check the Bluetooth settings on your phone to ensure the Hands-free mode is not enabled. Hands-free mode can often degrade the audio quality and cause intermittent sound.
   
2. Try turning off the Hands-free feature on your phone and see if that resolves the issue. You can go to the Bluetooth settings, find the connected AirPods device, and check if there is an option for Hands-free mode.
   
3. Check the settings on the AirPods themselves to make sure Hands-free mode is not enabled. Go to iPhone Settings > Bluetooth > Select the AirPods device > Check if there are any Hands-free related options.
   
4. Try switching the AirPods connection mode from Hands-free to Stereo. This may help improve the audio quality.
   
5. If the issue persists, you can try resetting the AirPods. Place the AirPods back in the charging case and press and hold the button on the back of the case until the indicator light flashes amber, then white. Then reconnect the AirPods.
   

If the above steps do not resolve the problem, it may be a hardware issue, and you should contact Apple customer support to see if the AirPods need to be repaired.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Can't connect AirPods with window

Hi Bai-fern Suwanjai,

Welcome to Microsoft Communtiy.

Let me go over your matching steps with you.

1. Press and hold the button on the AirPods until the indicator turns blinking white.
   
2. Tap Bluetooth & Devices on your computer, tap "+" to add devices, and wait for AirPods to appear in the list.
   

*I have an AirPods Pro here, and based on my testing Bluetooth list it takes a few refreshes to list it. Sometimes you need to wait a while.

Alternatively, you can open the Device Manager by right clicking the Start button on the taskbar, and see if you can see AirPods under "Bluetooth" in the device Manager, where paired devices are listed.

If there is anything not clear, please do not hesitate to let me know.

Best Regards,

| Microsoft Community Support Specialist