Windows 10: I have no sound on my portable HP I7 windows 11 the sound is supposed to be provided by B&O

I have no sound on my portable HP I7 windows 11 the sound is supposed to be provided by B&O

:)

 

Problem with Driver Realtek and Bang and olufsen (B&O) audio control panel Windows 11 (HP victus B&O)

I bought a laptop HP Victus 16-R0000 with B&O on Windows 11(

https://corporate.bang-olufsen.com/fr/partners/consumer-electronics/hp)

• BUT B&o audio control, HP audio control ⇒ "Impossible to connect to RPC service".
  
• Impossible to find Realtek HD Audio manager.
  
• All of that on Windows 11.
  

All my drivers are up-to-date (On hp website, Windows update, Microsoft store).

Hp told me that's a realtek problem, is the driver is not created? (in Windows 10 it worked perfectly)

Help me, please !

 

B&O Sound Driver

Where can I find the download for the B&O sound driver??? I've had it before, but my laptop updated it's not included in the update and I still want it on my computer.

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.