Windows 10: I have not been getting answers from anyone. Microsoft will not let me change my account...

I have been going at this problem on and off for two years now. No one will give me an answer, I have been shuffled from department to department with no end in sight. Problem: need to change account region, account will not allow this. Says I am in a family. Family support page says otherwise. error code: "You are managing one or more child accounts. Before you change your profile information, you need to remove consent for those child accounts."Important infoChange birthday: failedMultiple accounts: noSee screenshotMicrosoft personnel said it is probably a bug on Microsoft's end bu

:)

 

Query about changing the account name

Hi Stephanie,

Since you have already changed the name on your Microsoft account, we suggest switching into a local account, and then log back in with your Microsoft account. This way, we can be sure that any changes made to your Microsoft account will be synced to your
local user account.

For steps on how to switch to a local account:

• Click on Start.
• Click on Settings.
• Click on Accounts.
• Under Your account, click on Switch to a local account.

To switch back to a Microsoft account:

• Follow steps 1-3 above to get to Accounts.
• Under Your account, click on Sign in with a Microsoft account instead.

If the issue persists, please do not hesitate to get back to us.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Change Microsoft Account Details in Administrator Account


Hi Daryl, welcome to the Ten Forums.

It's quite easy in fact, simply switch the account in question first to a local account, then switch back to a Microsoft account, this time using your wife's MS account credentials.

Tutorials:

• Step 1: Local Account - Switch to in Windows 10 - Windows 10 Forums
• Step 2: Microsoft Account - Switch to in Windows 10 - Windows 10 Forums

Notice that before doing this you need to remove the new additional MS account on the PC, the one you created with her credentials. Windows allows only one user account for each email address, if the new account exists you cannot switch the original administrator account to an MS account using the same email address. Tutorial: User Account - Delete in Windows 10 - Windows 10 Forums