Windows 10: I have not received the new security code updates on the date it said.

I had to do a security update to my email account to access BitLocker code. The request was July 26th,2024, and was to receive new info on this day August 25th,2024. I have not received anything....

:)

 

Received Error Code 0x80070652 when I tried new update of Windows 10

Hi Bewu,

I realize that you face difficulty while installing windows 10 anniversary update. I will certainly help you.

Method 1: run Windows update troubleshooter

I suggest you run windows update troubleshooter.

Please follow the steps to run windows update troubleshooter.

• 
  Type troubleshooting in the search bar and press enter.
  
• 
  Click on view all in the left panel and select windows update troubleshooter from the list.
  
• 
  Then follow on-screen instructions.
  

Method 2: install all updates.

I suggest you to install all pending Windows updates and try installing Anniversary Update.

Method 3: Disable anti-virus.

I would suggest you to disable any security program on your computer and check if it resolves the issue.

After checking for the issue you need to re-enable the security program on your computer.

Note: Running the computer without firewall or the anti-virus software is a potential threat to the computer; make sure to enable the security software after completing the troubleshooting steps and after identifying
the issue.

If issue still persists follow method 4.



Method 4: Run DISM

Please follow these steps to run DISM Tool:

• 
  Press Windows logo + X keys and click command prompt (admin).
  
• 
  Type the following commands in command prompt and press Enter.
  

DISM.exe /Online /Cleanup-image /Scanhealth.

DISM.exe /Online /Cleanup-image /Restorehealth

Please get back to us if you still face difficulty in installing Windows 10 Anniversary Update.

Thank you.

 

Did not receive the Microsoft Account Verification Code

Hi, SHARON.

I'm Jen, I'm also an Outlook account user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I understand you're not receiving a verification code for your Microsoft account. If your security info's are up to date, you may be experiencing delays receiving the code which I have also experienced before. But if you have already waited too long and have made a couple of attempts, I suggest following the suggested steps in the "Troubleshooting verification code issues" section on the support page below.

https://support.microsoft.com/en-us/account-bil...

Feel free to share how it went.

Kind regards.

 

Verification code - I never get the code

Hi

Welcome to Microsoft community.

It sounds like you're having trouble receiving the verification code needed to create a new PIN on your Windows device. Here are some steps you can take to resolve this issue:

Step 1: Confirm Your Phone Number

Make sure the phone number you have registered with your Microsoft account is correct.

1. Check Your Microsoft Account Details:
   
   • On another device, go to the Microsoft account security page.
     
   • Sign in with your Microsoft account credentials.
     
   • Under Security basics, check the phone number listed and ensure it is correct.
     

Step 2: Troubleshoot SMS Delivery

Sometimes messages can be delayed or blocked for various reasons. Here are a few things to try:

1. Signal Strength:
   
   • Ensure you have a good signal on your phone.
     
2. Check Message Blocking:
   
   • Make sure your phone isn't blocking messages from unknown numbers.
     
3. Restart Your Phone:
   
   • Sometimes restarting your phone can help with receiving delayed messages.
     
4. Try Another Method:
   
   • If SMS isn't working, try selecting an alternate method of verification (e.g., email verification).
     

Step 3: Use an Alternate Email for Verification

If you have an alternate email address linked to your Microsoft account, you can use it to receive the verification code.

1. Request Code via Email:
   
   • On the verification page, select the option to receive the code via email instead of SMS.
     
   • Check your email inbox (and spam/junk folder) for the code.
     

Step 4: Update Security Information

If the above methods don't work, you may need to update your security information.

1. Add a New Phone Number or Email:
   
   • Go to the Microsoft account security page.
     
   • Under Security contact info, select Add security info.
     
   • Add a new phone number or email address.
     
   • Follow the verification steps to confirm the new contact information.
     
2. Request Verification Code Again:
   
   • Once your new contact information is verified, try requesting the verification code again.
     

Step 5: Contact Microsoft Support

If you're still not receiving the verification code, you may need to contact Microsoft Support for further assistance.

1. Visit Microsoft Support:
   
   • Go to the Microsoft Support page.
     
2. Explain the Issue:
   
   • Provide details about your issue, including the fact that you are not receiving the verification code via SMS.
     

Step 6: Use a Trusted Device

If you have previously signed into your Microsoft account on another device, you can use it to bypass the verification step.

1. Sign In on a Trusted Device:
   
   • Use a device where you've successfully signed into your Microsoft account before.
     
   • Go to the settings and attempt to update your security information from there.
     

If you continue to experience problems, contacting Microsoft Support directly will likely provide the most effective solution.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist