Windows 10: I have noticed that since the updates on 9/19/2023 my laptop will no longer connect to my...

I have been able to get one monitor to be recognized by the laptop via direct hdmi connection. I have not been able to get my Dell dock to connect by the USB-C connector. Both screens say no signal and if I use a HDMI to USB-C cable directly to the laptop from the single monitor I use it also says no signal. I have used these set ups daily for the last year and this is a sudden issue. I can only see that there was a windows update on 9/19/23 that I am curious if it has affected the drivers for the display ports somehow.

:)

 

Win10 update (9/10/19) hangs

Saltgrass

Thank you for your sensible suggestion, followed.

The only information I have about the update is the date it arrived, 8/9/19. I am unable to look at the update files.

 

Laptop no longer charging since Windows 10 update

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

My HP ENVY 4520 printer no longer connected after 9 months of use

Hi,

For step-by-step instructions on re-adding your HP printer as a listed connected device to your ASUS laptop, kindly refer to the post of Andre Da Costa on this

link.

Let us know if you need further help.

Thank you.