Windows 10: I have paid for your upgraded storage but it still says my storage is full and I cannot...

I have paid for a personal microsoft account which I did not want to do and I have also deleted all my old emails, my account says I have used 0 per cent storage of 1tb but my Outlook will not let me send emails. It says you are out of storage and will not be able to send emails for 15 days.You are out of storage, manage storage /get more storage. I have installed the new office software and cleaned the C drive. Please help.

:)

 

low storage

• I have upgraded my pc from windows 7 to 10 and now my disk says low storage.

what should I do please answer

 

Internal Storage devices being detected as removable devices

Hi,

I would suggest you to update your storage controller driver.

Method 1: Update Storage Controller Driver

Follow the steps.

• Press Windows key + X key and click Device Manager.
• Expand the Storage Controller.
• Right-click on the Storage controller Driver
  and select Update Driver Software.
• Wait for sometime and check if the issue persists.
• Restart your system.

Method 2: Uninstall and then reinstall Storage Controller driver from the Manufacturer's Website

Follow the steps.

• Press Windows key + X key and click Device Manager.
• Expand the Storage Controller.
• Right-click on the Storage controller Driver
  and select Uninstall.
• Now, go to the Manufacturer's website and download the latest storage controller driver.
• Once the download is complete, double-click and run the setup file to complete installation.
• Restart your system.

Hope this helps. Please respond if you have further related queries.

Regards,

 

Storage options

Hi,

To help you change your storage preferences, kindly follow the steps below:

• Press Windows + I to go to Settings.
• Click System and select Storage.
• Under Save locations, you can change where the files, apps and others will go.

Let us know the result to help you further.