Windows 10: I have paid with a credit card to have the adds removed from my casual games BUT they...

I have paid the price to have the adds removed from my Microsoft Casual Games.They continue to have the adds that I paid to have removed.PLEASE REMOVE THE ADDS!!!!! er

:)

 

Deleting a credit card

Hi Melonie,

If you are unable to remove the credit cards you've listed under Payments & Billing, try updating your payment method by following the steps indicated on this

link. If that didn't work, kindly retry removing your credit cards after 1-3 days.

Let us know how things goes.

Regards.

 

nokia lumia 710 i have added a credit card but when i try to purchase a game it says no credit card on file .

I have listed a credit card as per instructions but when i click pay to pay for a game it says no credit card on file and gives the option to add a credit card. When i try to re add the credit card it says it is already on file!! Does this mean i cannot
purchase anything and only down load free items?

 

SOLITARE CARD GAME

Hi,



Thank you for writing to Microsoft Community Forums.



We understand how annoying it could be when the Solitaire card game is getting timed out.
In this scenario, we would suggest you to reset the Solitaire game from Apps and feature.



Steps to reset the Solitaire app.

1. Press Windows + I key from the keyboard to launch
   Windows Settings.
   
2. Select Apps. Click on
   Apps & feature from the left pane.
   
3. Search and select Solitaire app and click on
   Advanced options.
   
4. Click on Reset and follow the onscreen steps.

However, if the issue still persist. I suggest you to get in touch with the

Microsoft Casual Game support team, and they help you with the appropriate details regarding this query.



Regards



Aditya Roy

Microsoft Community – Moderator