Windows 10: I have reset my laptop, and every time I boot it, an error pops up and restarts.

Discus and support I have reset my laptop, and every time I boot it, an error pops up and restarts. in Windows 10 Software and Apps to solve the problem; So my laptop was quite slow, and I’ve meaning to reset it for a while, so I did that. The reset worked. Now I try to boot up my laptop, and it is stuck... Discussion in 'Windows 10 Software and Apps' started by HaterJuice, Feb 25, 2022.

  1. I have reset my laptop, and every time I boot it, an error pops up and restarts.


    So my laptop was quite slow, and I’ve meaning to reset it for a while, so I did that. The reset worked. Now I try to boot up my laptop, and it is stuck loading, when an error pops up saying:> The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click “OK” to restart the computer, then restart the installation.I have clicked OK several times, and it restarts, just taking me back to this same error. I have an Acer Gaming Laptop, and I have tried going into the console, using “msoobe” going into command prompt but noth

    :)
     
    HaterJuice, Feb 25, 2022
    #1
  2. Janning Win User

    Bitdefender pop up error at restart

    Every time I reboot my laptop (windows 10 pro), it does the normal 'restarting'
    then I get this pop up. If left alone it goes away, and the laptop restarts.
    The file BitDefender Threat Scanner.dmp in is not readable in notepad.
    Any suggestions on resolving this?


    I have reset my laptop, and every time I boot it, an error pops up and restarts. [​IMG]
     
    Janning, Feb 25, 2022
    #2
  3. jimhoyle Win User
    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Feb 25, 2022
    #3
  4. ram93 Win User

    I have reset my laptop, and every time I boot it, an error pops up and restarts.

    laptop doesnt boot automatically

    This is what happened.

    1. Did a repair install and later disabled hibertnate in CMD.
    2. Enabled legacy option ROM in BIOS.
    3. After a few times startup ( i used the system in such mode for 5 days), changed boot option back to default.
    4. Vola!! It boots automatically to win10 without any keypress. Tested it with many starts to confirm the same.
    5. Re-enabled hibernate option using CMD and later selected Fast Startup.
    6. System booted normally, without the need for any keypress.

    I do not know exactly whether such steps resolved the problem or what else happened, hence cannot suggest above steps.

    Many thanks to all members who helped to troubleshoot problems.
     
    ram93, Feb 25, 2022
    #4
Thema:

I have reset my laptop, and every time I boot it, an error pops up and restarts.

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