Windows 10: I have sudden bluescreen always while just browsing internet or while my pc is just idle

Discus and support I have sudden bluescreen always while just browsing internet or while my pc is just idle in Windows 10 Software and Apps to solve the problem; PC specs gigabyte b450m dsh3 v2 ryzen 5 3600 rx 5700xt kingston hyperx fury 16gb x 2 corsair vs 650 ssd walram 120gb and ssd 250gbProblem... Discussion in 'Windows 10 Software and Apps' started by lester manahan, Apr 3, 2025.

  1. I have sudden bluescreen always while just browsing internet or while my pc is just idle


    PC specs gigabyte b450m dsh3 v2 ryzen 5 3600 rx 5700xt kingston hyperx fury 16gb x 2 corsair vs 650 ssd walram 120gb and ssd 250gbProblem signatureProblem Event Name: BlueScreenCode: beParameter 1: fffff80780d2ae28Parameter 2: 90000082b6d4121Parameter 3: ffffe287b60d05d0Parameter 4: bOS version: 10_0_26100Service Pack: 0_0Product: 256_1OS Version: 10.0.26100.2.0.0.256.48Locale ID: 13321Files that help describe the problem040325-7187-01.dmpsysdata.xmlWERInternalMetadata.xmlmemory.csvsysinfo.txtWERInternalRequest.xml

    :)
     
    lester manahan, Apr 3, 2025
    #1

  2. Bluescreen during browsing webpage

    there is auto windows update for 2018-10 cumulative update for windows 10, and kaspersky internet security auto updated to 19 version, few day later after update it give bluescreen of KMODE_EXCEPTION_NOT_HANDLED when
    browsing internet webpage. Then I try to update the Realtek network card driver, but it did not solve the problem and
    now new bluescreen message is DRIVER_IRQL_NOT_LESS_OR_EQUAL.

    I had tried the troubleshooting steps but it still the same thing happen when I browse webpage.
     
    lambdaalbert, Apr 3, 2025
    #2
  3. New Windows 10 PC Bluescreens when idle

    I have a brand new build, Windows 10, Asus Z170-P motherboard, 12gb corsair ddr4, GTX 950, 1TB hard drive. Whenever I leave it idle it seems to bluescreen. This can happen after 20-30 minutes or not for an hour or more. Usually when I'm using it actively playing games it is fine. The bluescreen bug check string is various things from MEMORY_MANAGEMENT, IRQL_NOT_LESS_OR_EQUAL, BAD_POOL_HEADER and a few others.

    The minidumps for all the recent bluescreens are here:
    https://drive.google.com/file/d/0B-wOckrdsYnYWG5RYlVOMF9xaTg/view?usp=sharing

    Things I've tried:

    • Updating all my drivers, particularly the asus chipset drivers
    • Running Memtest overnight (7 passes in 9 hours, no issues found)
    • chkdisk (via windows 10 tools)

    I really am stuck now. I took it back to the store where I bought all the parts and they said they tested it and it's all fine (they updated the chipset drivers again even though I had already done so) and for them it was running for 2 hours with no bluescreen.

    If anyone has suggestions I'd be really grateful because I've run out of ideas!

    UPDATE

    Memory timings from CPU-Z added below:


    I have sudden bluescreen always while just browsing internet or while my pc is just idle [​IMG]



    I have sudden bluescreen always while just browsing internet or while my pc is just idle [​IMG]
     
    peacemaker, Apr 3, 2025
    #3
  4. I have sudden bluescreen always while just browsing internet or while my pc is just idle

    Cant delete the browsing history in the internet options.

    Hi John,

    Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

    I see that you need to delete previous browsing history.

    Please answer the below question to assist you better,

    Which browser are you using Microsoft Edge and Internet Explorer?

    Follow the below methods and check if it helps,

    Method 1: Internet Explorer (Delete Browsing History)

    Step 1:

    I suggest you to press Shift Key + Ctrl Key + Delete Key together and check the box against History and delete.

    Steps 2: Reset Internet Explorer.

    I suggest you to try the steps provided to reset Internet Explorer, in the link below.

    http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

    Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
    Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

    Method 2: Microsoft Edge (Delete Browsing History)

    I would suggest you to refer the link below on Viewing or deleting browsing history in Microsoft Edge,

    View and delete browser history in Microsoft Edge - Microsoft Support

    Note: When you use InPrivate Tabs your browsing data (like cookies history or temporary files) isn’t saved on your pc after you are done. Microsoft Edge deletes temporary data from
    your pc after all your InPrivate Tabs are closed.

    Reply us if you have further queries we will be glad to assist you.
     
    Anup Karkal, Apr 3, 2025
    #4
Thema:

I have sudden bluescreen always while just browsing internet or while my pc is just idle

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