Windows 10: I have the same query. I have windows 11 and ethernet connection has stopped working after...

I was playing game and in-between it started loosing connection again it was getting connected but unfortunately it is not able to now.

:)

 

My reliable ethernet connection no longer works

Hi Marcia,

To better understand the query, please answer the following questions:

• After restarting is your computer in normal mode or not?
• Are you getting any error message?

I suggest you to reset the modem\ router and check if the Ethernet connection works or not.

If still the issue persist then I suggest you to follow the steps from the below article
“Fix network connection issues” and check if it helps.

Fix Wi-Fi connection issues in Windows - Microsoft Support

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

 

IE 11 not working

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.



I suggest you to follow the steps below and check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is with your Explorer.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Explorer performance troubleshooter

And also refer the link below and check if it helps.

Internet Explorer help - Microsoft Support

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Only on Windows 11 with Lenovo USB-C dock Ethernet not working

Hello ,

Good to see you in Microsoft Community.

Firstly, could you let me know the specific system version (OS Build)? You can check it by pressing Win + X > System > Windows specifications, click “Copy” and paste it in your next reply.

You can follow the steps below:

1. I suggest that you check if the Ethernet adapter is enabled in the Device Manager. To do this, follow these steps:
   
   1. Press the Windows key + X and select Device Manager from the list.
      
   2. Expand the Network adapters section.
      
   3. Look for the Ethernet adapter and check if it is enabled. If it is disabled, right-click on it and select Enable device.
      
2. If the Ethernet adapter is already enabled, try updating the driver for the Ethernet adapter. To do this, follow these steps:
   
   1. Press the Windows key + X and select Device Manager from the list.
      
   2. Expand the Network adapters section.
      
   3. Right-click on the Ethernet adapter and select Update driver.
      
   4. Select Search automatically for updated driver software and follow the on-screen instructions.
      
3. If updating the driver does not resolve the issue, try uninstalling and reinstalling the Ethernet adapter driver. To do this, follow these steps:
   
   1. Press the Windows key + X and select Device Manager from the list.
      
   2. Expand the Network adapters section.
      
   3. Right-click on the Ethernet adapter and select Uninstall device.
      
   4. Restart your computer.
      
   5. Windows will automatically reinstall the driver for the Ethernet adapter.
      
4. If none of the above steps work, you can try resetting the network settings on your Windows 11 computer. To do this, follow these steps:
   
   1. Press the Windows key + I to open Settings.
      
   2. Click on Network & internet.
      
   3. Scroll down and click on Network reset.
      
   4. Click on Reset now and follow the on-screen instructions.
      

If anything is unclear, please do not hesitate to let me know.

Best Regards,

| Microsoft Community Support Specialist