Windows 10: I have this really old laptop I’m trying to reuse for my sister but I forgot the password...

There this laptop like from 2017 maybe I have sitting in my room and my sister needs to use a laptop so I plan on giving her it but problem is I don’t know the password to it and it dosnt have enough space to factory reset it what do I do?

:)

 

Reuse/Reset an old Password

Thanks for your quick response. But my problem is that M.S. says old password con not be used. I want to switch back to my old password. I think I need to contact M.S. to clear the registry for my passwords. Then, I will be able to switch back.

 

Reuse/Reset an old Password

Hi Bob,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let me help you to fix the issue.

To understand the issue better, I would like to know how are you trying to change the Password? Using web base browser or mail client?

For now let’s try simple steps and check if it helps. I suggest you to open the outlook.com web page on the browser and log-in using the working password. Now try changing the password from the change password option and check if it helps.

• Click on the Gear and click Option.
• Click on Account details (Password, addresses, time zone) and click on
  Security & Privacy.
• Click on Change password and provide the credential and change the password.

Hope this helps. Post us with the status we will be glad to help you.

 

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