Windows 10: I have to enter password to email again and again

Windows 10 Mail demands that I enter the password every time I try to enter. I get the message “fix your account”. I think this problem appeared after the Windows 10 update.

:)

 

Email clients not remembering passwords

Hi all

A friends computer will not remember his gmail password. He used to use outlook, and seeing that I use thunderbird and it would be easier to troubleshoot I installed that for him. Now that was working for a few weeks, and now the same problem is occuring.

We are 100% sure the password is correct, as we can access the email account through webmail, but the local clients will not remember the correct password. Of course the 'Remember password' button is checked, but still no good.

It returns with incorrect password.

Any suggestions?

 

Getting prompts to enter password in Windows Mail app

Hi,

Thank you for writing to Microsoft Community Forums.

Please reply to the following questions to help you further:

• May I know who the Email Service provider is?
  
• Are you able to login to the email account through your favorite web-browser?
  
• What happens when you enter password?
  

In the meantime, please follow the steps mentioned below:

Method 1: Reconfiguring the account

I suggest you to remove the account from the Windows 10 mail app and configure it again. Please follow the steps mentioned below:

1. Open Windows Mail app by searching it from the
   Start menu.
   
2. At the bottom of the left navigation pane, click on
   Settings (Gear icon).
   
3. Select Manage accounts.
   
4. Click on the account and select Delete account from this device.
   
5. On the confirmation page, select Delete.
   
6. After deleting the account follow the steps from the article
   
   Set up email in the Mail app for Windows 10 to add the email account.
   

Method 2: Resetting password

You can try resetting the password for the email account and check if that helps. To reset the password login to the website of the email provider in any browser and change the password.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Hacker Keeps resetting my Live email password.

I think he is trying hard to get to my Steam account again. Like I added in my first post I had a password reset for steam email.

And last time he did it I had several password reset emails in my live before (I suppose) he got it to work.

Now I don't even feel like my gmail is safe. I have it set up for Phone SMS and 2 step verification. Although I think he is having a hard time with my gmail.

HOW IS HE DOING IT!