Windows 10: I have to turn my computer off twice for it to completely turn off.

Whenever I click the shut down option, it proceeds to say “shutting down” as usual, but it doesn’t turn off completely. The monitor goes dark, as it should, but the processor fan stays on as well as the LEDs if I had them turned on and the power button, the one you use to force power off, is still lit up, as if the pc were running. The only way to shut down the pc completely from this point is to hold down on the power button or flip the power switch, obviously to force power off. I don’t know why this is happening, as it has only started just recently.

:)

 

Log in twice to turn on computer

Hi,

This issue might be due to changes on Settings after an update.

We would like to know some information to better isolate the problem:

• Are you using Microsoft account to sign-in into the user account?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

For initial troubleshooting steps, we suggest that you try the steps provided below:

• Right click Start Button or press Windows key + X and select Settings.
• In the Settings app, navigate to Accounts > Sign-in options.
• On the Sign-in options screen, scroll down and under
  Privacy section, turn Off the Use my sign in info to automatically finish setting up my device after an update or restart option.
• Close Settings app and restart the machine, check if the issue is resolved.

We will wait for your response.

 

Computer won't turn on

Hi,

To resolve your concern regarding the Critical Service Failed error message on your computer, follow the steps below:

• Turn off your computer.
• Turn on your computer. As soon as you see the Windows logo with the spinning dots, press and hold down the power button until your computer turns off. Do this process
  twice.
• Turn on your computer for the third time, and then let it load.
• It should give you the message: Preparing Automatic Repair.
• On the next screen that would appear, click on Advanced Options.
• Select Troubleshoot.
• Go to Advanced Options.
• Click on Startup Repair.
• Wait for the repair to finish.

Let us know how it goes.

 

Log in twice to turn on computer

After the last update. (11-15?) when I turn on computer I have to enter my log in password twice to get in. Why is this happening