Windows 10: I have turned off app time limits for my son but he is still being limited

I had at one point turned on app time limits but I have since turned them off. But he is still getting blocked and has to request additional time from me.


How do I fix this?


Thanks.

:)

 

Microsoft Family does not limit my sons time on his computer

I have got Microsoft Family on my sons computer. I have set screentime limits. I have not set any app limits yet. The PC runs Windows 10.

Every day I get "your son would like more screen time". Only ONCE has it ever locked him out. He has limits of 3 hours per day on the computer. At the end of the week I get the very nice report as to how much time he has spent on his computer. It suggests
that screentime for last week was 110 hours.

So how is that possible on 3 hours per day? It's not. The system just DOES NOT work.

Regards,

Simon

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

screen limits wont turn off

Hi Colleen,

The challenge that you are experiencing with your son's screen time limits can occur due to several reasons, such as, an outdated Family Safety, an expired account, etc. To resolve your concern, we suggest that you follow the troubleshooting steps in this
article:
Fix screen time limits not working in Windows 10. To learn more about the available troubleshooting steps for family features, kindly click on
Read more about troubleshooting family features (in English).

Let us know if you need further assistance with your concern.