Windows 10: I have two 32" Monitors but one is a lower resolution than the other. Windows thinks...

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Help! Windows 10 changed my resolution and can't see anything!!

Hi Etan,

We appreciate you for being part of Windows 10.

Monitors can support resolutions that are lower than their native resolutions, but text won't look as sharp and the display might be small, centered on the screen, edged with black, or stretched. It is recommended to set the screen resolution of the display
to the (Recommended) native resolution to get the best display on your monitor. Your screen resolution needs to be at least
1024x768 to have multiple windows and apps on your screen at the same time.

Kindly follow the below methods and check if it helps.


Method 1:


I suggest you to set the Display Resolution on your monitor to the recommended level. Follow the below steps

• Open the Start menu and type Settings in the search bar.
  
• Click on System and select Display.
• Make sure that you have set the Change the size of the text, apps and other items to 100%
  recommended.
• Click on Advanced display settings.
• Select the monitor and make sure that you have selected Resolution
  to 1920*1080 Recommended.

If the issue still persists, then follow the below method.



Method 2:


I suggest you to update the display adapter　then try to change the screen resolution.

Follow the steps given below to uninstall and reinstall the display drivers.　　

• Press Windows key + X and select Device Manager.
  
• Search for Display Adapters and expand it.
• Right click on the Display Adapters and select Uninstall.

If the issue still persists, I suggest you to contact the manufacturer to download the latest display adapters.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Second monitor screen resolution problem

Hi,

For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:

• 
  Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  
• 
  When did the issue first begin?
  
• 
  To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

We look forward to your response.

 

I want to lower my resolution

Hi Facundo,

It's possible that your laptop does not support a lower resolution. But we can still check if we can activate it through the
Display settings. Follow the steps below:

• Right-click on your desktop and click Display settings.
  
• Select Advanced display settings at the bottom of the page.
• Select Display adapter properties.
• Click on List All Modes.
• Look for the resolution you prefer and select OK.
• Click Apply.

Looking forward to your response.