Windows 10: i have two emailaccounts and now two Microsoft accounts - too confusing

Discus and support i have two emailaccounts and now two Microsoft accounts - too confusing in Windows 10 Updates and Activation to solve the problem; In W10, I have two email accounts and now have two Microsoft accounts - too confusing, how can I resolve this on 2 computers and phone... Discussion in 'Windows 10 Updates and Activation' started by ArlieHaig, Sep 8, 2021.

  1. ArlieHaig Win User

    i have two emailaccounts and now two Microsoft accounts - too confusing


    In W10, I have two email accounts and now have two Microsoft accounts - too confusing, how can I resolve this on 2 computers and phone

    :)
     
    ArlieHaig, Sep 8, 2021
    #1

  2. User Account Confusions

    Certainly am ! First to uninstall Malwarebytes and disable Secure Boot. Then I am good to go.

    Left starting until I could get a clear run,


    DOWNLOADING ISO
    I am confused by the Download Menus which suggest downloading twice which is fine but in
    between seems to suggest downloading and UPDATING Windows 10. I seem to remember being warned at some stage updating Windows could cause confusion. Should I ignore this Dialogue - menu - step and proceed straight to downloading from the Microsoft site ?

    Also I need the mouse to work efficiently is it ok
    a) to leave it in and/or
    b) to remove it an put it back during the Repair install ?

    The touch pad is unreliable and only seems to work intermittently,
     
    PostmanPuzzled, Sep 8, 2021
    #2
  3. wiko1934 Win User
    Microsoft Accounts confusion and Outlook confusion

    A) Account confusion:

    I had to re-install Windows 10 and Microsoft 365 for the third time as for various reasons my new PC had to be reset to factory settings twice. Having a MS account using my e-mail address (call it here) #1 at the 3rd install was not accepted. Trying #2
    was also rejected so I used #3.

    • #3 now shows up on the Win10 opening screen. Trying to change it to just my name so far didn't work.
    • #2 shows up under C:\User\ (probably via another entry - as not quite correct thus my error) but it was rejected at that stage of setting up Windows and
    • #1 when signing in shows my purchased products and my personal information.
    Does that mean I have 3 accounts with MS? And why was my #1 account rejected in the first place when re-installing Windows. Also there is constantly an indication that I should install Microsoft 365, which is installed, This is probably related to this
    "3-accounts" confusion. How can I fix all this and have just ONE, preferable the one I sign in with?

    B) Outlook confusion.

    I found out the hard way that MS has two different "Outlook" products. One with Win10 and a more capable version with MS 365, the one I like to use. Yet installing Win10 I am forced to open an "Win10 Outlook" email account. Why can I not skip that? I can
    see the reason for registering but that shouldn't include an opening of a Win10 Outlook email account. Now I have to find out how to delete the one I was forced to open and how to switch to the other "Outlook" which comes with MS 365 so I can set up my existing
    e-mail accounts - Having the same name for two, albeit similar products only adds to the confusion. Last time a friendly MS employee took over my PC and fixed it. I have no idea what she did to do so nor have I found any guidance. There should be no need
    for a fix. Win10 customers should not be forced to open a "Win10 outlook" email account. I like and have used Outlook (from and Office (now Microsoft) product) since I started using e-mail but I like to use the one which is part of Microsoft 365. Previously
    used Office 2010, 2013 and 2016. Where can I find
    a step-by-step instruction how to fix this
    . (Unfortunately I am way up in the 80's and am no longer the neighborhood computer expert I once was called so I need help)
     
    wiko1934, Sep 8, 2021
    #3
  4. Vesao Win User

    i have two emailaccounts and now two Microsoft accounts - too confusing

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Sep 8, 2021
    #4
Thema:

i have two emailaccounts and now two Microsoft accounts - too confusing

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