Windows 10: I have Win24H2 on a booting thumbdrive. It is unable to detect the hard drive on the...

I have Win24H2 on a booting thumbdrive. While trying to install the Os ,it proceeds as usual to a stage and gets stuck there because it is unable to detect the hard drive on the laptop and wants the correct media driver to be loaded.. Why is this happening and how to find the right driver?

:)

 

Hard Drives not detected

I recommend you disconnect all hard drives except the target hard disk where Windows 10 will be installed.

Also, try creating a bootable copy using Rufus:

Step 1:
How to download official Windows 10 ISO files

Step 2:

Rufus, a small tool you can download for free.




Rufus - credit: Pete Batard/Akeo

After you have installed Rufus:

• Launch it
• Select ISO Image
• Point to the Windows 10 ISO file
• Check off Create a bootable disk using
• Select GPT partitioning for EUFI firmware as the Partition scheme
• Choose FAT32 NOT NTFS as the File system
• Make sure your USB thumbdrive in the Device list box
• Click Start
• Close when complete

 

Unable to access the external hard drive after upgrading to Windows 10

Hi Alan,

As you are facing issues with accessing the external hard drive after upgrading to Windows 10, do not worry we will help you with this issue.

Do provide us additional information to assist you better with this issue:

• What is the make and model of your devices?
• What exactly happens when you try to access the drive?
• What is the complete error message/ error code of this issue?
• Were you able to detect the device under Device Manager/ File Explorer?

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to check if there are any drivers with yellow exclamatory mark in the Device Manager.

• Press Windows + X from the keyboard, click on
  Device Manager.
• Right click on the detected driver, click on Properties
  and check the device status.
  

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

Thank you.

 

Internal hard drive not getting detected after upgrading the computer to Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after upgrading your computer to Windows 10, the 8TB internal hard drive is not getting detected. I’ll certainly help you with the issue.



However, please let us know:

• How did you upgrade the computer to Windows 10?
  
• Are you able to see the hard drive in BIOS?
  
• Are you using a Desktop or a Laptop?
  
• What is the make and model of the computer you are using?
  

I would suggest you to check if the hard drive is being detected in BIOS. If the hard drive is not being detected in BIOS, then it could be a connectivity issue between the hard drive and the motherboard.



However, if the hard drive is getting detected in BIOS, I would suggest you to try updating the storage drivers from the computer manufacturer’s website and see if that helps.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator