Windows 10: I have Windows 11 and a Epson V-550 scanner.

With the recommended driver installed the start scan button appears as a blank gray box instead of the word scan that it used to indicate.

:)

 

Scanner won't run on Windows 11

Here is what worked for me.

Step 1. Uninstall all Epson software by using the Control Panel Programs and Features uninstall process.

Step 2. Download ALL Epson files related to my scanner from the official Epson Perfection support page. Here is the link.

Perfection Series | Scanners | Epson® Official Support

I selected my scanner model from the list, which took me to the scanner’s support page.

From the dropdown list I selected Windows 11 as my operating system – even though the web form “detected” Windows 10 64 bit. Make sure to hit the “GO” button to reveal the list of downloadable files.

Step 3. There were seven files displayed under the “Utilities” section. I downloaded all of them into a file folder on my hard drive – noting the date of each file.

Step 4. Rename to add numbers to all files according to their associated date, starting with the oldest first. My renamed files looked like this:

1_epson16827.exe – Epson Copy Utility v4.1.1+

2_EPS_1.00.10.exe – Easy Photo Scan v1.00.10+

3_V550_EScan_3923_AM.exe – Scanner Driver and EPSON Scan Utility v3.9.2.3+

4_ESCU_1.0.0.0.exe – Common Updater for Epson Scan v1.0.0.0+

5_EEM_31153.exe – Epson Event Manager v3.11.53+

6_ESCU_W11.exe – Epson Scan Common Updater v1.0.0+

7_ESU_4.6.3.exe – Epson Software Updater v4.6.3

Step 5. Install all seven files sequentially, starting with 1_epson16827.exe and working methodically up to 7_ESU_4.6.3.exe

Step 6. Turn on scanner. Reboot.

Everyday operation (after performing this reinstall)

Step 1. Turn on scanner and then boot. Make sure scanner is powered on before boot.



If Windows is running but the scanner was not turned on before boot -- and if the scanner is not responsive do the following:

Step 1. Turn on scanner.

Step 2. In Windows 11, run services.msc. Find the “Windows Image Acquisition” service. Restart that service. Agree to restart Epson scanning service.

Step 3. Run Epson Scan. This should initialize all necessary electronic connections. Might need to run once, close, and run a second time.

Anyways, this is what is working for me… today. I hope it works for me tomorrow as well.

 

Find a driver for Epson Perfection 1240U Photo scanner on Windows 10 64 bit

I found a solution here.

(translated the following steps from german. Sorry if it's not exactly translated.)

• Search the Win10 64 bit driver for the Epson Perfection 2400 scanner
  
• I found "Epson Scan 3.0.4 17-Jul-2009 20.68MBs" and installed it. The installer asks for the scanner model. I only selected EPSON Perfection 2400.
  
• Connecting the scanner afterwards needs some manual help: Go to device manager and find the EPSON Perfection 1240. Manually install the driver from the context menu - Update driver... - Browse my computer... - Let me pick from a list...
  
• Select Imaging devices
  
• EPSON Perfection 2400
  
• Done
  

The scanner is shown as EPSON Perfection 2400 instead of EPSON Perfection 1240. But it works.

On the german epson support page there is also an update for the driver "EPSON Scan Updater 1.0 13-Jul-2018 0.72MBs". I also installed this afterwards with success.
Probably the english version "Scanner Driver and EPSON Scan Utility v3.04A" has this update already included.

 

Epson 1200 scanner now working! Very pleased.


Worked perfectly,

• Installed 2400 series driver (when it asked what model I had I also picked, 1270 and 4180 since these had the Slide scanner interface I thought it might add a few extra drivers)
• Restarted PC
• Needed to use Device manager 'Updated driver'
• Assign 2400 driver. (See attached image)
• Be sure scanner is powered on so it appears in device manager.

Tested the Slide scanner attachment, I used PRO mode and it was discovered.
I had to use the plastic blackout slide holder (for masking the slide) to find the slide though.



Hope this helps others, Thanks again for the step by step!