Windows 10: I have Windows 11, when using MS Paint it now scans and displays only part of the scanned...

Discus and support I have Windows 11, when using MS Paint it now scans and displays only part of the scanned... in Windows 10 Gaming to solve the problem; I have Windows 11, when using MS Paint it now scans and displays only part of the scanned document, i cant zoom to the full flatbed scanned area, as... Discussion in 'Windows 10 Gaming' started by Simonetta Di Francesco, Dec 14, 2023.

  1. I have Windows 11, when using MS Paint it now scans and displays only part of the scanned...


    I have Windows 11, when using MS Paint it now scans and displays only part of the scanned document, i cant zoom to the full flatbed scanned area, as before.

    :)
     
    Simonetta Di Francesco, Dec 14, 2023
    #1
  2. AArbuckle Win User

    Cannot open a scanned file for viewing in Windows Fax and Scan application

    Windows build # is 15063.483

    Yes, this has been an ongoing issue with Win10.

    I'm not really interested in opening jpgs with MS Paint. I was citing it as an easy way to reproduce the issue with Fax and Scan.

    To see it for yourself, follow these steps. Please, please, please, please try these simple steps on your system and let me know your experience.

    • Set the default application for .jpg files to MS Paint
    • From a File Explorer window, double click on any jpg file. Paint opens properly.
    • Copy the .jpg file to your "%userprofile%\Documents\Scanned Documents" folder
    • Run the Windows Fax and Scan desktop app
    • Your jpg file should appear in the list of scanned documents, along with the preview at the bottom of the window
    • Double click on the jpg document to "view"

    Do you get an message saying "Could not open document for viewing"?

    If you get this error, why?

    If Windows lets me choose a default app for a particular file type, why does a sanctioned Microsoft application not function correctly?

    Why would Fax and Scan be the only desktop app in Windows that doesn't understand how to call ShellExecute()?

    Again, I am NOT worried about MS Paint. I mentioned it because it is a simple way to reproduce the bug. I want to be able to open jpgs with Paint.Net (or another app) as the default application. This works fine in File Explorer. Heck, I can even type
    the name of a jpg file in a cmd window and Paint.Net opens.

    But if I set the default app for jpgs to something other than Photos or Paint3D, Fax and Scan can't open it for viewing.

    If your follow the steps I described above and are able to reproduce it on your system then please diagnose the problem there.
     
    AArbuckle, Dec 14, 2023
    #2
  3. MS Paint not working

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the concern as you are unable to use Microsoft Paint on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Version and Build of Windows 10 installed on the PC? (Type
      winver in Windows search/Run command)
    • Are you aware of any changes on the PC prior to this issue?


    In this scenario, we would suggest you to check if you are able to launch Microsoft Paint from System32 folder.

    1. Press Windows + E key to open
      File/Windows Explorer

    2. Navigate to C:\Windows\System32
    3. Double click on mspaint.exe
    4. If you are able to launch then Pin to Taskbar and
      create a shortcut.


    If the issue persists then try these steps.



    Step 1: Run DISM & SFC scan

    We would also suggest you to run the DISM & SFC Scan tool to check if you are able to launch MS Paint, refer this article:
    System File Checker.



    Step 2: Reinstall Microsoft Paint app.

    1. Press Windows + I key to open
      Settings
      .
    2. Click on Apps and select
      Apps & features
      from left pane.
    3. Click on Optional features and select
      Microsoft Paint from the list.
    4. Click on Uninstall. Close
      Settings
      and restart the PC.
    5. Now perform step 1 and 2.
    6. Click on Optional features and click
      Add a feature.
    7. Check the box beside Microsoft Paint and click on
      Install.


    Let us know the results. If the issue persists, we will certainly assist you further.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Dec 14, 2023
    #3
  4. I have Windows 11, when using MS Paint it now scans and displays only part of the scanned...

    scanned documents

    Hello,

    By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

    • Press Windows and type pictures
    • Click Pictures and double-click the Scans folder.

    Furthermore, we suggest that you repair your Word application by following the steps on this

    link
    .

    Let us know how that turned out for you.
     
    Marilou Ser, Dec 14, 2023
    #4
Thema:

I have Windows 11, when using MS Paint it now scans and displays only part of the scanned...

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