Windows 10: I increased the refresh rate of my laptop monitor and now the screen went black leaving a...

My screen is black and thin strip is all that I can see . It happened when I raised the refresh rate from 60 to 144 , but now I am unable to revert the settings black to 60 Hz please help asap

:)

 

Refresh rate Problem

Hi Robert,

Thank you for posting your query in Microsoft Community.

Screen refresh rate is the rate at which the data displayed on screen is refreshed; it may be an image or some text document. Most of the users would like to set it to a higher rate but this also depends on the capacity of graphic
card and monitors. If the refresh rate is slow, the images on the display looks as flickering to the user eye and makes it uncomfortable to work.

Nowadays the latest monitors available in market will have minimum 60 Hz of refresh rate and it is very good option to set it to 70 Hz if you your monitor is compatible. Normally a high performance or quality monitors can reach
120 Hz of refresh rate. So I would suggest you to set your monitor refresh rate as higher as possible, below given steps describes how to access this feature on your Windows 8.1/10 PC.

• The default refresh rate setting is 60 Hertz (HZ); however, your monitor may support a higher setting. Check your manufacturer's documentation for information about the settings that your monitor supports.
• If you use a higher refresh rate, you can reduce the rate that your screen flickers; however, if you specify a refresh rate that is too high for your monitor, your screen may become unusable and your hardware may be damaged.
• Changes to the refresh rate affect all users that log on to the computer.

I would, as of now, suggest you to visit the computer manufacturer's support website and install the latest display and chipset drivers available for the latest operating system (currently it would be 8.1 in the list).

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

 

black screen after i raise the refresh rate above 60hz

Hi, I'm Elise, and I'd be happy to help with your issue.

If the screen is going black when you increase the refresh rate, it is likely that the combination of resolution and refresh rate you have set on your PC is not support by the monitor. I would consult with the monitor manufacturer to see what modes are available to you.

Please let me know if you need any further assistance.

Kind Regards,

Elise

 

black screen after i raise the refresh rate above 60hz

hello. recently one of my monitor screens went completely black. after messing around a bit i switched the cables on my monitors and found that whenever i try raise the refresh rate on any monitors, the screen goes black. ive tried uninstalling and installing the display drivers and using win+ctrl+alt+b shows the display for a second then goes back to black. any suggestions?