Windows 10: I initiated BSODwith driver verifier, could someone help me try and find the problem driver...

Microsoft R Windows Debugger Version 10.0.22473.1005 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [D:\dump\011222-19671-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available************* Path validation summary **************Response Time ms LocationDeferred srv*Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 19041 MP 12 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalEdition build

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Driver Verifier debugging help needed for blue screen

Zig,

Thanks to your excellent link/post I was able to go though those the many steps on the troubleshooting.

I have worries with the blue screens and wondered how to break the cycle when F8 didn't. Fortunately it opened to a screen where there were choices.

What are the steps to remove the driver?

What source to use for another driver? How would one know whether they are downloading the same driver or a different driver after the bad one was uninstalled?

In the link below is a snipping tool picture of administrative command prompt for the verifier /querysettings displaying all of the drivers.

Dropbox - microsoftanswers part 33 - Simplify your life

In case there are problems getting another driver would msconfig then unchecking the application work? This is HP protect smart per the google search. I have not yet looked to see what is listed for selective start up under msconfig to see whether the
HP protect smart is listed.

Also I was wondering whether the driver verifier checks all drivers simultaneously like a parallel circuit or whether it checks the drivers in series and the first one that produces a blue screen is the only one found. How would you check to see whether
there is more than one malfunctioning driver?

Thanks again for your excellent Wiki link.

 

Graphic Card driver problem

Hi,

Thank you for your interest in Windows 10.

Please be informed that Windows 10 drivers are not yet available for your computer model, Dell needs to update them on their website.

As a workaround I suggest you to follow the methods below and check if it helps.

Method 1

I suggest you to try updating the Display Adapter drivers check if it works for you. Follow the steps to update the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Method 2: Uninstall and reinstall the Display driver

I suggest you to try uninstalling the Display Adapter driver and then install the driver from check if it works for you. Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Method 3

I suggest you to Uninstall and reinstall the Display driver in Compatibility mode and check if it works for you.
Refer to the steps below:

Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for
  “and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Reference:

http://www.dell.com/support/home/us/en/19/product-support/product/optiplex-780/drivers

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Driver problem?

Hi Sarah,

Driver issues might caused some performance failure. For us to identify the root cause of this issue, kindly answer these questions:

• What is the exact error message that you have received?
• What is the build number and version of your Windows?
• What troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest running the hardware and device troubleshooter.

We will wait for your response.