Windows 10: I installed win 11 home on my pc yet is says I have pro.

I installed windows 11 on a freshly build pc and did it selecting win 11 home, so i bought a 11 home key but when I enterded it, it shows that i apparently have win 11 pro installed so of course the key won't work. I tried doing a clean install again with a flash drive but entering my key made my pc restart and in shows the same thing again screenshot below, in french . I tried doing Shawn Brink's tutorial but it didn't work either. https://imgur.com/kQPUkTo

:)

 

Clean install of win 11 pro

I have a laptop running with a digital licence for Win10 Pro. The laptop originally came with Win 10 home but I upgraded to win 10 pro using a key from a win 7 ultimate dvd.

Windows update tells me I can update to win 11 pro from my present install and acquire a digital licence from MS.

My potential issue after doing so would be, if I wanted to do a clean Win 11 Pro install after getting the digital licence (for win11 pro) I suspect the install would read the bios key and install Win 11 home and not Pro. Apparently Win 7 keys are no longer valid for the Win 10 and 11 upgrades.

My question then becomes what steps do I follow to do a clean Win11 Pro install on this laptop bearing in mind the system came with Win10 Home.

Thanks in advance for any guidance.

 

How to upgrade to Win 11? Error says Processor not approved, but PC Health says it is

I have a HP Envy M7Laptop Win 10 Home x64 with Win update 21H2 with an i7-6500 2.6 ghz, 16gb ram, 1tb HD. But cant upgrade to Win 11 -note says Processor not approved but is listed as approved in PC Health. How to upgrade to Win 11?

 

How to activate Win 10 Home retail that was upgraded to Win 10/11 Pro on new PC

I built a new PC and would like to transfer my retail licensing from my old PC to my new one.

Timeline:

• Old Custom PC was built.
  
• Windows 10 Home edition was purchased from Microsoft Store 10/2020 for $139.00. I was provided a product key.
  
• Windows 10 Home edition installed to Old PC.
  
• Upgrade to Windows 10/11 Pro was purchased 08/2023.
  
• Old PC was upgraded to Windows 10 pro. Activation status shows as linked to my Microsoft account. Using CMD to produce product key does not work. Using slmgr /dlv command produces information stating I have retail licensing.
  
• New PC is built. Windows 11 Pro clean install and no previous information restored to this PC. Sign into Microsoft account during Windows setup.
  
• Reset old PC and wipe storage the secure and slow way in preparation to sell to a friend.
  
• New PC check activation status - NOT ACTIVE
  
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Troubleshooting Steps Taken:

• Troubleshoot button
  
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• I changed hardware on this device recently:
  
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  • Old PC was removed from my account, but at one point showed up here prior to removal and when attempting to use it it also failed.
    
  • The other linked devices are old PC's or my other handheld PC.
    
• Change product key > Entered my original Windows 10 Home product key from 10/2020 purchase and it does not work.
  

Next Steps?

• At this point I am trying to determine if my original license key was upgrade to be a 10/11 pro key or if it retains its Win 10 Home status and is only valid for a Win 10 Home installation. If this is the case and I were to install windows 10 home I do not see how I would be able to update to Windows 11 Pro again.
  
• I contact support.... Multiple times to no avail.
  
  • First call - confirmed all the same basic steps as above then transferred me to installation support. Installation support answered then hung up the phone at the end of my explanation.
    
    • I gave up for the night as this was ~11:30 PM
      
  • Today I have gone through all the same steps again with another agent before being transferred to technical support. Tech support remotes into my device and goes the the slmgr array of commands in attempt to resolve and when I get a "core error" tells my my installation of Windows 11 Pro is corrupt and provides an email with a set of instructions for a "custom installation". Steps are followed to go through the normal procedure of doing essentially a Windows 11 clean install via downloading the Windows 11 Pro ISO and navigating to setup. I opted to reinstall Windows 11 Pro and keep no files.
    
    • Clean install I opted to not restore any previous backups and setup as a new PC. After logging into my Microsoft account during setup I again navigate to Activation to arrive at the same result. Not Active.
      
    • Basic troubleshooting steps again leaves me in the same boat.
      
    • Support hung up as soon as I got past the initial robo voice questions.
      
    • Support will no longer even give me a callback when going through the "Get Help" options where I provide my phone number.
      
  • For context... at no point was I even slightly rude or impatient and opted to record every call.
    

Apologies for the novel, but would rather provide all the information up front. At this point I do not know where I am at in the support process and feel after spending nearly $250, after tax, on retail licensing I am being pressured with lack of support difficulties to spend another $200 on new licensing as I am many hours deep into this now with 0 resolution.