Windows 10: I intended this to be a new computer not connected to old account. how do I correct this ....

should I restart setup process??

:)

 

Old user account with Microsoft account reappeared on the computer

Hi Graham,



Thank you for writing to Microsoft Community Forums.



It is very unusual that the old profile has reappeared on the computer.



Ideally, the old profile will only reappear if System Restore has been performed on the computer. We would like to if you are aware of any changes made to the computer.



As you have mentioned that your Microsoft account is linked to your old profile, I would suggest you to convert the Microsoft account to a local account by following the steps mentioned below:

1. Login to the old account.
   
2. Press Windows Logo key + I, to open
   Settings.
   
3. Click on Accounts and select
   Your info from the left pane.
   
4. Click on Sign in with a local account instead.
   
5. Follow the on-screen instructions to complete the process.
   

After converting the account to a local account, if you wish to delete the account, refer the steps mentioned below:

1. Login to the newly created account.
   
2. Press Windows Logo key + R, to open
   Run dialog box.
   
3. Type control and click on
   OK.
   
4. Select Large icons from the drop down for
   View by.
   
5. Now, click on User Accounts.
   
6. Click on Manage another account and select the user account that you want to remove.
   
7. Click on Delete the account and select
   Keep Files (if you want to keep the files of the user account) else select Delete
   to remove the account.
   

After deleting the old user account, to convert the new user account to a Microsoft account, go to
Settings (Windows Logo key + I) >> Accounts >>
Your info >> click on Sign in with a Microsoft account and follow the on-screen instructions.



I hope the information provided by me is helpful for you.



Let us know if you need any further assistance, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

How to replace old Microsoft Account with a new Microsoft Account

Hi Hitendra,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

Step 1:

• Type Manage your accounts
  in the search bar and click on it
• Click on "sign in with a local account instead"
• Press next and complete the process.
• If you do not have a local account, leave the credentials blank and proceed.

Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

1. In the Start search, type "Manage your accounts" and press Enter.

2. Choose 'Accounts'.

3. Click on "sign in with a local account instead"

4. Enter the Microsoft account ID and Password and click Next.

Hope this post helps. Get back to us for further queries. We are happy to help!

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.