Windows 10: I just brought a pc from cyberpower and I constantly have problems with headset mic not working

Mit doesn't work here or the back of pc

:)

 

USB Mic Problems.

The next step is what I suggested originally. Try it in a friend's PC or take it to Best Buy and ask them to try it one of their PC's. Have to confirm the mic is working OK.

 

Bluetooth headset mic does not work with newly built PC

Recently built a PC with ASRock B550 ITX/ac motherboard. I am using a wireless bluetooth headphones (similar to airpods).

The sound is great, however, I am unable to record anything through the built-in mic.

System: Windows 10

Problem: Connect a bluetooth headset to the PC; The sound works; the mic doesn't work seemingly

Things I have tried:

1. Uninstalling and reinstalling Realtek sound drivers
   
2. uninstalling and reinstalling bluetooth drivers
   
3. Using the same headphones on a laptop - both sound and mic work as expected
   
4. Using another pair of bluetooth headphones on my desktop PC - same issue persists
   

Above are the main solutions I was able to find online, however, if anyone here has other suggestions, that would be great!

Thanks!

 

Headset mic

PC Specs will help us help you.

What is the brand/model of the headset mic combo?

What front panel audio jack(s) do you have? Some are only mic or only headset, some can be either mic or headset whichever is plugged in and some are combination headset/mic.