Windows 10: I just clean installed windows 11 and my keyboard and touchpad both don't work please help...

I just clean installed windows 11 yesterday on my laptop and then my mouse wasn't working so I updated the drivers then when I restarted my laptop and now the keyboard also wasn't working. I tried resetting the bios , restarting but nothing happened.

:)

 

Mouse and keyboard don't work on Windows install

Its a new build i was trying to install my windows os

Thanks for your help my PS keyboard is working unfortunately my usb mouse/keyboard still do not work even after having my OS installed. How would i go about selecting to load the driver packages?

 

Installing W10 on this Laptop

HP Stream 11 under Windows 10 - Touchpad not recognized.

Are you making sure you are trying the correct driver for the WiFi... They list Broadcom, Intel, and/or Realtek.

Also, try to run the installer as an administrator install.

If that fails... try extracting the files and manually install the driver.

 

Mouse and keyboard don't work on Windows install

The fact this is a new build and they have never worked properly suggests a driver problem and not hardware.

Are these wired or wireless? If wireless, one or two dongles?

In any case, the drivers typically are only needed to enable the special features of the keyboard and mouse. All keyboards and mice should work with basic functions without any special drivers installed - and Windows should already know how to make them work using its own native basic drivers. I suspecting this is a USB issue and I would start by ensuring you have them connected in the designated ports pointed out by silentbogo. That should NOT matter - but with this being a brand new build, it might.