Windows 10: i keep getting a message when i try to reset my microsoft store it says " you need a new...

Discus and support i keep getting a message when i try to reset my microsoft store it says " you need a new... in Windows 10 Installation and Upgrade to solve the problem; My windows went into the windows 10 s mode and i cannot go out of it. I tried reseting my pc and it didnt work. my microsoft store doesnt work. I tried... Discussion in 'Windows 10 Installation and Upgrade' started by saratablan, Nov 20, 2020.

  1. i keep getting a message when i try to reset my microsoft store it says " you need a new...


    My windows went into the windows 10 s mode and i cannot go out of it. I tried reseting my pc and it didnt work. my microsoft store doesnt work. I tried to reset it but it keeps giving me a message that i have to have a new app to open the reset link.

    :)
     
    saratablan, Nov 20, 2020
    #1
  2. Eric Ber Win User

    Uninstalled apps stuck "installing" in Microsoft Store (MSN News)

    Hi Will,

    A corrupted Microsoft Store cache is one of the possible reasons why some apps are stuck in an "installing phase" when you try to uninstall them. We suggest that you try running the
    Windows App troubleshooter to troubleshoot the issue.

    If the issue persists, we suggest that you reset the Microsoft Store cache. You can follow the steps below to reset the Microsoft Store cache:

    • Press Windows + R keys to open the run
      command
      box.
    • Type WSReset, then try launching Microsoft Store and sign in.

    Should you need further assistance, don't hesitate to get back to us.
     
    Eric Ber, Nov 20, 2020
    #2
  3. Microsoft Store free apps

    Hello,

    Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

    As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:


    • Press Windows + R keys to open the run command box.

    • Type WSReset, then try launching Microsoft Store and sign in.

    • Once done, try to download applications.

    We'll wait for any updates to assist you further.
     
    Jennifer Bri, Nov 20, 2020
    #3
  4. i keep getting a message when i try to reset my microsoft store it says " you need a new...

    Microsoft Store

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to install Minecraft on your PC.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Windows 10 Version and Build installed? (Type winver
      in Windows search/Run command)
    • Do you get any error message?
    • Do you have any non-Microsoft antivirus/security program installed?

    However, we would suggest you to perform these steps and after every step check if you are able to install Minecraft.

    Step 1:
    Reset the Windows Store Cache

    Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.

    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Step 2:
    Run the Windows Store Apps Troubleshooter

    Select the Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

    Step 3:
    Reset Microsoft Store

    Refer the steps in this article: Reset Microsoft Store via Settings.

    Step 4: New user account

    If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
    create a local user or administrator account in Windows 10.

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Nov 20, 2020
    #4
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