Windows 10: . I keep getting a msg to delete one of the 2 Junk email boxes that I have. I did not put...

As above. I need to delete one of the 2 Junk email boxes. I did nit put it there & it wont let me delete it. For some reason, this is stopping me receiving emails from some if my friends. Thx in advance. P.

:)

 

Outlook 2016 Junk or Junk Email

I have tried Googling but so far no solution.
I just logged into my web client and it also shows 2 x Junk folders.

From @jimbos45 post, I should have only 'Junk Email' folder.

In my both Outlook 2016 and my web client, I can delete 'Junk Email' but not 'Junk' folder?

My account is Imap.

Can anyone suggest how I can rectify this?

 

how do I mark email as junk. My inbox is getting overrun with junk

Hi,

Thank you for posting your query on Microsoft Community.

I understand your concern and will guide you in the right direction.

1.Are you referring to mail app or outlook mail?

The Windows 10 modern Mail application is designed with cloud-based e-mail access in mind. E-mail filtering, such as eliminating “spam” or junk mail, is expected to occur at the server side.

If you want to make any changes in the email account or want to turn on the spam guard, you have to do it in the email account which you have configured with Mail apps in Windows 10 (e.g: if you are using yahoo account in
mail apps, you have to configure spam guard in yahoo, This settings will be automatically updated in mail apps)

If you are using outlook account you can follow the below suggestions. Outlook.com has several features to stop receiving junk/phishing messages. In order to filter it, I suggest that you delete them from your contact list
and then you may follow one of the options below:

Method 1: Block a sender or a domain name.

1. Sign in to your account. Go to inbox.

2. Click the Gear icon located at the upper-right side of the page.

3. Select More mail settings.

4. Under Preventing junk email, click Safe and blocked senders.

5. Click Blocked senders.

6. Enter the email address or domain on the box labeled Blocked email address or domain: and click Add to list >>.

Method 2: Set the filtering level of the messages.

Please follow these steps to setup your junk e-mail filter in Outlook.com:



1. Sign in to the Outlook.com website with your Microsoft account.

2. In the upper-right corner of the page, click Gear icon, and then click More mail settings.

3. Under Preventing junk email, click Filters and reporting.

4. Under Filters and reporting, select the options that you want, and then click Save.



Notes:

> If you choose Exclusive for your junk e-mail filter, only messages from e-mail addresses on your Contacts or Allowed senders lists appear in your Inbox. Messages from senders not on those lists are automatically sent to
the Junk e-mail folder.

> You should occasionally check your junk e-mail folder to make sure that good messages are not sent there by mistake.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Delete Junk Email and Block Senders

Hi,

Please answer this question to assist you better.

How are you accessing mail e.g. Mail app or Outlook?

I understand your concern about blocking sender and finding for junk folder on Mail app in Windows 10, we will help you with this issue.

Method 1: How to block the sender.

I would like to inform that, Mail app is by design does not have option to block the sender, instead you can block the sender from Outlook account and same applies to Mail app as well.

If you want to add the sender of the certain email to your blocked senders list, kindly follow these steps:

• Sign in to your account.
• Open or view the email you want to be blocked.
• Click Sweep on the toolbar.
• Select Delete all from…
• Tick Also block future messages.
• Click Delete all.

This will also delete all messages from the sender.

Here’s how you can add the email address manually:

• Sign in to your account.
• In the upper-right corner of the page, click
  wheel/cog icon, and then click on Options.
• Under Preventing junk email, click
  Safe and blocked senders.
• Click Blocked senders.
• Under Blocked email address or domain:, type the email address where these emails came from.
• Click Save.

Method 2: To find junk folder in Mail app

To find junk folder on Mail app follow: Log-in to Mail app, in the left-pane click on
More and you will see Junk folder.

Do let us know the status. Thank you.