Windows 10: I keep getting blue screen after opening genshin impact

Discus and support I keep getting blue screen after opening genshin impact in Windows 10 Gaming to solve the problem; Hello!I got a new notebook with Windows 11 and I wanted to download genshin impact. After I did that it worked as usual client worked, game also... Discussion in 'Windows 10 Gaming' started by Jull Wild, Apr 20, 2023.

  1. Jull Wild Win User

    I keep getting blue screen after opening genshin impact


    Hello!I got a new notebook with Windows 11 and I wanted to download genshin impact. After I did that it worked as usual client worked, game also worked, I could´ve played.But since yesterday I keep getting blue screen after I want to launch the game. The genshin client works as usual but when I want to launch the game itself my notebook crashes with blue screen that says "your device ran into a problem and needs to restart. We´re just collecting some error info, and then we´ll restart for you. Stop code: KERNEL_SECURITY_CHECK_FAILURE".I tried to reinstall the game didn´t help. I also heard

    :)
     
    Jull Wild, Apr 20, 2023
    #1
  2. DaveM121 Win User

    Genshin impact update gives my laptop blue screen

    Hi John

    While the anti-cheat on Genshin Impact is known to cause blue screens, it is not listed in your minidump files, your minidump files just indicate memory (RAM) corruption no specific driver or cause is listed

    There is no indication that there is anything wrong with your PC or Windows installation, are you able to roll back that update?
     
    DaveM121, Apr 20, 2023
    #2
  3. Genshin impact update gives my laptop blue screen

    My laptop is
    GL62m 7rd
    I upgraded the ram to 20gb of ram

    Whenever i update genshin impact it blue screen of death the laptop
    Also i asked for our local repair shop for a reformat. Laptop has no apps and i'm just litterally downloading genshin impact
    Please help sir
    Blue screen stop code ranges from
    Memory management
    IRQL not less or equal
    PFN_list
     
    John Phol Belen, Apr 20, 2023
    #3
  4. I keep getting blue screen after opening genshin impact

    when I run genshin impact I immediately get a blue screen

    i downloaded genshin impact
    and then i tried to update my graphic drivers and it didn't work
    what should i do?
    blue screen error code = kernel-mode-heap-corruption
     
    shahab ghorbani, Apr 20, 2023
    #4
Thema:

I keep getting blue screen after opening genshin impact

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