Windows 10: I keep getting frequency video_dxgkrnl_fatal_error BSOD

Discus and support I keep getting frequency video_dxgkrnl_fatal_error BSOD in Windows 10 Software and Apps to solve the problem; I once ask for help before, and i tried the method uninstall graphic driver with DDU then reinstall , but problem persist, here is the latest minidump... Discussion in 'Windows 10 Software and Apps' started by Steven Yeap, Apr 10, 2025.

  1. I keep getting frequency video_dxgkrnl_fatal_error BSOD


    I once ask for help before, and i tried the method uninstall graphic driver with DDU then reinstall , but problem persist, here is the latest minidump https://drive.google.com/file/d/1sTO6GQLTDFcuuCcb6uaz9ITEezkp_BQy/view?usp=sharing

    :)
     
    Steven Yeap, Apr 10, 2025
    #1
  2. Tarkiz Win User

    35 BSODs since Nov. 2016: video_dxgkrnl_fatal_error

    Hello-
    I am at a loss to solve my BSOD problem, which is occurring with increasing frequency. It is always the same error: video_dxgkrnl_fatal_error. It occurs randomly and without warning. After the BSOD, the NVIDIA GeForce GTX 960M is hidden in the Device Manager and listed as not installed. Restarting the computer does not make the computer find the hidden NVIDIA card. However, the card reappears and functions normally once the system is shut down totally and powered on again. BIOS and drivers should be up to date. Many thanks for any help that you can provide!

    System SpecComputer type:LaptopSystem Manufacturer/Model Number*Biggrinell Inspiron 15 7000 Series 7559OS:windows 10CPU:Intel (R) Core(TM) i7-6700HQ CPU @ 2.60 GHz, 2601 Mhz, 4 Core(s), 8 LogicalMemory:16GGraphics Card(s):Intel(R) HD Graphics 530, NVIDIA GeForce GTX 960M
     
    Tarkiz, Apr 10, 2025
    #2
  3. Why am I getting BSOD video_dxgkrnl_fatal_error ?

    I've been getting BSOD randomly saying "video_dxgkrnl_fatal_error"
    I am on windows 10 and I've tried reinstalling AMD and Nvdia drivers to older and newer versions , reinstalled OS , SFC and DISM but nothing seems to be working.

    I've attached the crash dump files maybe they might hint something , I am exhausted because BSOD means my unsaved data gets lost every single time.
    Kindly Help
    MEMORY.DMP
     
    anshumangupta, Apr 10, 2025
    #3
  4. I keep getting frequency video_dxgkrnl_fatal_error BSOD

    BSoD with error code VIDEO_DXGKRNL_FATAL_ERROR

    I am using Acer Aspire 7 (A75-51G-51H8) with i5-9300H processor and GTX 1650ti. From early September my laptop keeps getting into BSoD with error code: VIDEO_DXGKRNL_FATAL_ERROR. I have already reset my device. The frequency has decreased (probably because I do not have any graphics hungry programs anymore). But it still keeps occurring. Please help. I am attaching the last few minidumps if they are of any help. Thank you.

    Current Update Versions:
    Intel UHD Driver: 27.20.100.8280
    Nvidia Driver: 31.0.15.2225

    Windows Update: KB5018410 (OS Build: 19044.2130)
     
    TazimTanveer, Apr 10, 2025
    #4
Thema:

I keep getting frequency video_dxgkrnl_fatal_error BSOD

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