Windows 10: I keep getting notified by microsoft family features even when im not in the group anymore

My account got hacked so I got it removed from my microsoft family group, and created a new account, but even after creating a new account I am still getting notiffied by microsoft family features

:)

 

Microsoft Family Features

Hello Laura,

To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:

• How do I turn off family features?
• Turn off family settings in Windows 10

Make sure you're signed in with your Microsoft account to
account.microsoft.com/family. For more information about troubleshooting issues with family features, please see this
forum article
created by Daniel Strommen [MSFT].

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

 

Delete family group:

Dear Jason Mock1

Thank you for posting in the Microsoft community.

In all honesty, we would suggest that the fastest solution for you would be to re-register for a Microsoft account and then join your daughter's family group. That way you can get up and running with MICROSOFT365 as soon as possible.

Back to the family group issue, if you are the organizer of another family group, it would be a good idea to notify the other members of the group that the group needs to be disbanded, and then delete the other members in turn from the main family account screen. Finally, dissolve the family group.

If you are a member of a family, but not the organizer, you can leave the family group if you are an adult account, or if you are a minor, you will need to be removed from the family group by your organizer.

So, frankly speaking the family group feature is not perfect at the moment and sometimes the above steps may not be possible due to server logic. You may want to sign up for a new Microsoft account and wait until the family group feature is stabilized before joining your daughter's family group with your original account.

We hope the above information helps you

Best Wish

Shawn Z | Microsoft Community Support Specialist

 

How to really get out of microsoft family group

Hi Jonas,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I understand the issue you're facing with the Microsoft Family group. Here's a step-by-step guide to help you leave the group:



1. Sign in to your Microsoft account at [Microsoft Family Safety].

2. Find your name on the family's page.

3. Select 'More options' (usually represented by three dots or a similar icon) next to your name.

4. Choose 'Leave family group'.

5. Confirm your choice by selecting 'Remove'.

Leave family group or remove members - Microsoft Support

If you're still listed as part of the family group after these steps, it could be due to a synchronization issue. In such cases, it's advisable to:

If you're still listed as part of the family group after these steps, it could be due to a synchronization issue. In such cases, it's advisable to:



- Check for any pending updates on both the Windows 11 and Windows 10 machines and install them.

- Restart both computers to ensure all changes are properly applied.

- Sign in again to [Microsoft Family Safety] to confirm your status.



If the problem persists, you may need to contact Microsoft Support directly for further assistance, as they can help resolve account-specific issues that may not be fixable through standard troubleshooting steps. Contact - Microsoft Support

I hope this helps. If there is anything not clear, please do not hesitate to let me know.



Your Sincerely

| Microsoft Community Support Specialist