Windows 10: I keep randomly getting a BSOD. Or my screen goes black.

Discus and support I keep randomly getting a BSOD. Or my screen goes black. in Windows 10 Software and Apps to solve the problem; So over the past week or so. Every since I installed a second moniter I have gotten a problem where I randomly get a BSOD while using my PC but it goes... Discussion in 'Windows 10 Software and Apps' started by Kathryn Martin, Dec 29, 2023.

  1. I keep randomly getting a BSOD. Or my screen goes black.


    So over the past week or so. Every since I installed a second moniter I have gotten a problem where I randomly get a BSOD while using my PC but it goes by so fast I can't read it and it goes black. Then it acts like it loading up again but them it says Reeboot and Select proper boot device or Insert Boot Media in selected boot device and press key. I have pressed a key and it jsut keeps repeating this. This is my main problem but also sometimes my screen will randomly just go black. I can still see my house but it won't let me move it. I also can't see any kind of apps or anything else. I have

    :)
     
    Kathryn Martin, Dec 29, 2023
    #1
  2. Rose Cal Win User

    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Dec 29, 2023
    #2
  3. Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    Troubleshooting black or blank screens in Windows - Microsoft Support

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Dec 29, 2023
    #3
  4. I keep randomly getting a BSOD. Or my screen goes black.

    my hp laptop screen goes black randomly

    my hp laptop screen goes black randomly when using it
     
    KwameNyarko, Dec 29, 2023
    #4
Thema:

I keep randomly getting a BSOD. Or my screen goes black.

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