Windows 10: I loose audio in the computer

when I go into a google meet or a zoom call I have audio for seconds then I loose it entirely, and when checking event viewer, I see the following error, which am not even sure is related, but it is at the same time I get the audio issuesFaulting application name: AUDIODG.EXE, version: 10.0.22621.4111, time stamp: 0x510decf8Faulting module name: RPCRT4.dll, version: 10.0.22621.3810, time stamp: 0x045b6c12Exception code: 0xc0000005Fault offset: 0x000000000001017eFaulting process id: 0x0x57B8Faulting application start time: 0x0x1DB10118C95E691Faulting application path: C:\WINDOWS\system32\AUDIOD

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.

 

Audio playback

Hi,

There are some reasons why this issue occurs, such as outdated driver or loose cable connection. For help fixing your concern, we recommend running audio troubleshooter. This troubleshooter can automatically identify and fix some issues with audio.

Steps on how to run audio troubleshooter:

• First, click the Start, type Troubleshoot.
• Then, select Troubleshoot from the list of results.
• Select Playing Audio.
• Lastly, Run the troubleshooter.

If the issue still persists, we suggest to check this
link on how to Fix sound problems.

Let us know the status of the issue in this regards. Your reply is important to assist you better.