Windows 10: I lost my files

All my files disappeared after Windows 10 update. Is it possible to save my information? It is really important for me.

:)

 

Files lost after Automatic Repair

Hi,

We understand the issue you are facing and will assist you.

I suggest you to refer the link provided below and check if it helps.

The files & folders from the previous operating system after the upgrade to Windows 10 might have been saved in the
windows.old folder. Check if the lost files and folders are present in
windows.old folder by following the steps below:



Step 1: Using Cortana

• 
  Press Windows icon key on the keyboard and type
  windows.old in the search box.
  
• 
  Select the search result which shows folder and drive location of the program.
  
• 
  Follow the file/folder path to check the contents of the same.
  

Step 2: Using Windows explorer

• 
  Press Windows logo + E keys on the keyboard to open Windows Explorer.
  
• 
  Click on This PC option from the left side panel of the window.
  
• 
  Type windows.old in the Search This PC
  box located at the top right corner of the window.
  
• 
  Follow the file/folder path to check the contents of the same.
  

Refer to the link below on Find lost files after the update to Windows 10 and check if it helps.

http://windows.microsoft.com/en-us/windows-10/find-lost-files-after-the-update-to-windows-10



Hope this helps. Keep us posted on the status for further assistance.

 

windows 10 deleted my desktop files

Step 1 - I upgraded to Win 10 and lost all my files on Desktop.

Step 2 - Found the files in Network - USers- Desktop

copied all files again to desktop.

Step 3- Restarted my machine again and lost desktop files again.

Step 4 - As suggested did the following as listed below but dont find my files.

• Press “Windows + E”, open This PC/Computer
• Open Local Disc C, open Windows.old
• Click on Users, select your User name
• Go to desktop folder

Cant find my files. Why is Win 10 deleted files again and again from Desktop ?.

 

Files lost, Internet explorer not reachable, error Ox800703f1

Hi,

I realize that you are facing the issue in finding the lost files. Let me assist you.

To narrow down the troubleshooting steps, kindly write back to us with the following information.

• Did you make any prior changes before this error occurred?
• What is the error message you are getting when you try to open Internet Explorer?
• Have you updated the Windows to the latest build?
• Check whether the original account exists. (Use the below steps to check)

• Press Windows key + R key, type netplwiz and press
  Enter key.
• Check if the user account exits under Users for this computer.
  

I suggest you to follow the troubleshooting methods below and check if it helps.

Method 1: Update the Windows to the latest build.

• On the search bar type Settings.
• Click on Update and Security.
• Click on Check for Updates.
• Read and accept the license terms, and then tap or click Finish if the update requires it.
  

Method 2: To find lost files.

Follow the link below to find lost files and check if it helps.

http://windows.microsoft.com/en-us/windows-10/Find-lost-files-after-the-update-to-Windows-10

Hope the information helps. Kindly write back to us with the updated status of the issue for further assistance on Windows. We will be happy to assist you.

Thank you.