Windows 10: I lost my onedrive files

i need help with my ondervie files, they are gone and can't access them via web, they seem to be lost.shared folders are gone from the people i shared it with as wellit happened after a recent attempt at a windows 11 installationi have my microsoft account on my computerive tried reisntalling it, installing windows 11 isntead of 10

:)

 

Onedrive

Hi Hiatt,



Thank you for writing to Microsoft Community Forums.



I suggest you to refer the article Find
lost or missing files in OneDrive for more information regarding the missing files.



If the issue still persists please follow the steps to contact
OneDrive support for further assistance on this issue.

1. Login to OneDrive.com.
2. Click the ? Help icon on the top banner of the page.
3. Select Email OneDrive support for the further assistance.

Muralidhar

Microsoft Community Moderator

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.

 

Onedrive is missing files

Hi，ConfusedandFlustered

Thank you for your reply and patience.



According to your feedback, BitLocker and OneDrive are completely independent and there is no BitLocker encryption affecting OneDrive file loss.



We are sorry to say that OneDrive web side is the ultimate measure to retrieve lost data, if all else fails, then you may need to try third-party data recovery software options to help you recover your files. However, their success may vary and complete recovery is not guaranteed.



Future precautions:

1. Always make sure to back up important files in a separate location, such as an external hard drive or other cloud service.
   
2. Be careful when deleting folders, especially those related to the system or applications. Always check the contents before deleting.
   

It is again recommended that you submit your suggestions by sending an email to the OneDrive Support team to help you resolve account issues and attempt to retrieve lost data.



See step-by-step instructions: Find lost or missing files in OneDrive - Microsoft Support





Thank you for your support and understanding, and we wish you a happy life.

Best regards，

Jennie | Microsoft Community Support Specialist